Christopher Ogle
Carrollton
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
38
38
years of professional experience
Work History
KAM Sales Representative
United Rentals
12.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Representative
Ahern Rentals
10.2007 - 12.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Trained and mentored new sales representatives.
Sr Loan Officer
Miracle Mtg.
05.1997 - 10.2007
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Submitted loan applications to underwriter for verification and recommendations.
Assistant Manage/ Safety Coordinator
US Rentals
04.1986 - 04.1997
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coached employees through day-to-day work and complex problems.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Handled incoming and outgoing shipping and receiving activities.
- Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
Siminar -
US Rentals Counter Sales Siminar
Dallas, TxTraining -
Us Rentals National Safety Council Training
Dallas, TxSiminar -
Genie Industries Training Siminar
Dallas, TxHigh School Diploma -
Newman Smith High School
Carrollton, TX05.1984
Skills
- Customer Service
- Customer Relationship Building
- Sales expertise
- Upselling and Cross Selling
- Account Management
- Territory Growth
- Revenue Generation
- Prospecting clients
- Adaptable and Flexible
- Friendly and Helpful
- Meeting Sales Goals
- Reliable and Responsible
- Team Leadership
- Decision-Making
Timeline
KAM Sales Representative
United Rentals
12.2022 - Current
Sales Representative
Ahern Rentals
10.2007 - 12.2022
Sr Loan Officer
Miracle Mtg.
05.1997 - 10.2007
Assistant Manage/ Safety Coordinator
US Rentals
04.1986 - 04.1997
Siminar -
US Rentals Counter Sales Siminar
Training -
Us Rentals National Safety Council Training
Siminar -
Genie Industries Training Siminar
High School Diploma -
Newman Smith High School
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