Chris O'Leary (he/him) earned a B.A. in Creative Writing from Warren Wilson College. He has 10+ years of customer service experience.
Source and inspect merchandise; provide excellent customer service and ensure customer satisfaction; maintain inventory/ generate new stock; monitor store performance metrics, including sales, profitability and customer service ratings; conduct regular inventory counts throughout the year to maintain accurate records.
Accurately measure, package, label, seal and box spices; maintain clean and orderly work place; prepare outgoing shipments for accuracy before dispatching from warehouse.
Provide excellent customer service to ensure satisfaction at James Beard-awarded restaurant; assisted in training new servers; responded efficiently to guest inquiries and complaints in a professional manner; open and close establishment including daily maintenance/cleaning.
Ensured that each guest is served courteously, quickly, and efficiently; communicate with hosts, bussers and kitchen staff to prepare for and serve customers; provide exceptional service to high volume of daily customers.
Greet customers upon entering the store and provide assistance; organize store inventory/warehouse; stock retail displays; provide product information and answer customer questions; assist unloading delivery trucks and stocking shelves with new merchandise.