Christopher Owens
Charlotte,NC
Summary
Detail-oriented Loss Mitigation and Document Research Specialist with extensive experience in title verification, public records research, and financial compliance. Proven track record in clearing title discrepancies, verifying liens, and utilizing specialized databases (Accurint, DMV records) to evaluate complex accounts. Seeking to leverage strong analytical and regulatory skills as a Title Reviewer.
Overview
1
1
Certification
5
5
years of post-secondary education
22
22
years of professional experience
Work History
Air Transportation Supervisor
Allegiant Air
Sarasota, FL
01.2016 - 03.2025
- Maintained strict adherence to Federal Aviation Administration (FAA) regulatory compliance, safety protocols, and operational documentation.
- De-escalated high-stress situations and resolved operational conflicts, ensuring compliance with protocol standards.
- Trained new flight attendants on company policies and safety protocols, enhancing team readiness and safety.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Performed pre-flight checks on aircraft interior components, ensuring safety and operational readiness.
- Ensured passenger safety by watching for intoxication or potential threats.
Hair Stylist
Regis Corporation
Fort Lauderdale, FL
11.2015 - 12.2016
- Performed haircutting, coloring, and styling techniques using industry-standard tools.
- Provided personalized hair consultations for diverse clientele to determine desired styles.
- Facilitated customer interactions by greeting them warmly, responding to phone calls promptly, and organizing appointment bookings for optimal service.
Server
Georgie's Alibi
Wilton Manors, FL
05.2012 - 11.2015
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Loss Mitigation Specialist II
CitiGroup
Fort Mill, SC
01.2007 - 06.2011
- Conducted advanced auto skip tracing and asset recovery research, locating individuals and verifying vehicle titles/liens to enhance collateral assessment.
- Utilized Accurint, motor vehicle databases, and public record systems to investigate high-risk accounts, successfully clearing title discrepancies.
- Examined financial documentation and account histories to evaluate eligibility for loss mitigation, workout solutions, and repossession routing.
- Ensured compliance with federal banking guidelines, privacy regulations, and internal audit standards while managing high-volume file loads.
Assistant Manager
Blockbuster
Charlotte, NC
02.2003 - 12.2006
- .
- Oversaw scheduling to ensure adequate staffing during peak hours.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in daily store operations and staff management.
- Trained new employees on customer service protocols and store policies.
Education
Cosmetology License - Cosmetology
Empire beauty school
Lauderhill, FL 01.2013 - 01.2014
High School Diploma -
Sun Valley High School
Monroe, NC 09.1995 - 06.1999
Some College (No Degree) -
University of North Carolina
Asheville, NCSome College (No Degree) -
Central Piedmont Community College
Charlotte, NCSkills
- FAA compliance
- Regulatory Compliance
- Operational oversight
- Cabin inspections
- Loss mitigation
- Auto skip tracing
- Asset recovery research
- Public records research
- Title Verification
- Lien Verification
- Financial research
- Microsoft Office
Certification
- Cosmetology
Accomplishments
- French national honor Society
Timeline
Air Transportation Supervisor
Allegiant Air
01.2016 - 03.2025
Hair Stylist
Regis Corporation
11.2015 - 12.2016
Cosmetology License - Cosmetology
Empire beauty school
01.2013 - 01.2014
Server
Georgie's Alibi
05.2012 - 11.2015
Loss Mitigation Specialist II
CitiGroup
01.2007 - 06.2011
Assistant Manager
Blockbuster
02.2003 - 12.2006
High School Diploma -
Sun Valley High School
09.1995 - 06.1999
Some College (No Degree) -
University of North Carolina
Some College (No Degree) -
Central Piedmont Community College