Brianna Sanchez
Sahuarita,AZ
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CYP Program Desk Clerk
Davis Monthan Air Force Base, AFB
12.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of customer satisfaction.
- Recorded significant occurrences in daily log with professionalism and critical details.
- Handle all outbound and inbound calls efficiently
RX Data Entry Specialist
PillPack
10.2022 - 12.2023
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
Pharmacy Technician
CVS Specialty Pharmacy
08.2021 - 10.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in making sure insurance was accurate and applied to profiles and called insurance in the case of any issues.
Pharmacy Technician
St. Joseph's Hospital and Medical Center
02.2021 - 07.2021
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Accurately stocked Pyxis machines throughout the hospital and familiarized myself with my way around the entire hospital.
Pharmacy Technician
DLH Solutions
06.2020 - 02.2021
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Walmart
09.2018 - 06.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
High School Diploma -
Pueblo Magnet High School
Tucson, AZ05-2014
Skills
- Problem-solving skills
- Customer satisfaction focus
- Hospitality industry expertise
- Time management
- File management
- Complaint handling
- Calendar management
- Confidentiality and HIPAA
- Insurance billing
- Medication dispensing
- Pharmacy ethics
- Drug safety
- FDA drug safety guidelines
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
CYP Program Desk Clerk
Davis Monthan Air Force Base, AFB
12.2023 - Current
RX Data Entry Specialist
PillPack
10.2022 - 12.2023
Pharmacy Technician
CVS Specialty Pharmacy
08.2021 - 10.2022
Pharmacy Technician
St. Joseph's Hospital and Medical Center
02.2021 - 07.2021
Pharmacy Technician
DLH Solutions
06.2020 - 02.2021
Pharmacy Technician
Walmart
09.2018 - 06.2020
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
High School Diploma -
Pueblo Magnet High School
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