Christopher Pano
Southbridge,MA
Summary
Experienced with fostering positive guest experiences through attentive service and effective issue resolution. Utilizes strong communication skills to understand and meet guest needs efficiently. Track record of maintaining welcoming and professional demeanor in all interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Energy Specialist
Rise Group
Cranston, RI
11.2025 - Current
- Conducted energy audits to identify efficiency opportunities in residential and commercial properties.
- Developed and implemented energy-saving initiatives, resulting in reduced consumption for clients.
- Analyzed utility data to produce detailed reports on energy usage trends and recommendations.
- Collaborated with cross-functional teams to design customized energy solutions for diverse client needs.
Guest Service Associate
Cumberland Farms
Southbridge, MA
03.2025 - Current
- Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
- Assisted in maintaining store cleanliness and organization to enhance operational efficiency.
- Handled cash transactions accurately, managing register operations with attention to detail.
Energy Specialist
American Installations
Granby, MA
03.2024 - 12.2024
- Conducted site assessments to evaluate existing energy systems.
- Assisted in developing energy conservation strategies for clients.
- Educated clients on best practices for energy efficiency improvements.
Energy Specialist
CLEAResult
Westborough, MA
07.2022 - 01.2024
- Reviewed and interpreted utility bills to identify cost-saving measures.
- Analyzed energy usage patterns to identify efficiency opportunities.
- Assisted in securing grants and incentives for clients pursuing energy-efficient upgrades or installations.
Commercial Painter
Trafford's Painting
Brimfield, MA
03.2022 - 07.2022
- Executed high-quality interior and exterior painting projects, ensuring adherence to safety protocols.
- Maintained tools and equipment, ensuring optimal performance and longevity of resources.
Draw Operator
Schott
Southbridge, MA
08.2021 - 03.2022
- Operated production machinery to ensure consistent output quality.
- Monitored equipment performance, identifying and resolving issues proactively.
- Operated glass cutting tools to achieve precise cuts and maintain quality standards.
Receiver
Tractor Supply Company
Sturbridge, MA
04.2020 - 03.2021
- Received and inspected incoming shipments for accuracy and quality compliance.
- Managed inventory organization, ensuring optimal storage and accessibility of products.
- Operated forklifts and pallet jacks to facilitate efficient material handling processes.
- Collaborated with team members to maintain a clean and safe working environment.
Education
High School Diploma -
Tantasqua Regional High School
Fiskdale, MASkills
- Energy incentive programs
- Salesforce proficiency
- Contract proposals
- Strong communication skills
- Heating systems
- Air conditioning
Certification
Building Performance Institute 1200 Certification
Timeline
Energy Specialist
Rise Group
11.2025 - Current
Guest Service Associate
Cumberland Farms
03.2025 - Current
Energy Specialist
American Installations
03.2024 - 12.2024
Energy Specialist
CLEAResult
07.2022 - 01.2024
Commercial Painter
Trafford's Painting
03.2022 - 07.2022
Draw Operator
Schott
08.2021 - 03.2022
Receiver
Tractor Supply Company
04.2020 - 03.2021
High School Diploma -
Tantasqua Regional High School