Over the last four years, I have excelled in two significant roles. One, as a Shift Supervisor at Starbucks. I managed daily operations, led a team, and ensured excellent customer service. Two, as a Certified Personal Trainer. I guided clients towards their fitness goals through personalized training and nutritional advice. Furthermore, my dedication to personal growth is evident through my enrollment in the IBM Data Science Professional Certification course offered by Coursera.
Work History
Garage Door Installer
3 Years 7 Months
Sandpoint Garage Door | 03.2023 - Current
Diagnosed problems and completed timely repairs.
Educated homeowners about proper care and maintenance of garage door systems.
Successfully managed 3-5 jobs and various locations per day.
Measured and estimated jobs in order to calculate fees.
Personal Trainer
5 Years 6 Months
The Shed | 04.2021 - Current
Designed specific workout systems for individual clients based on performance ability.
Trained clients during strength training, cardiovascular exercise, and stretching.
Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Explained exercise modifications and contraindicated movements to participants with a history of injury.
Shift Supervisor
3 Years 6 Months
Starbucks | 09.2019 - 03.2023
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Prepared shift summary reports for th supervisors and communicated regularly on goals and progress.
Managed over 300 customer interactions per day.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.