Summary
Overview
Work History
Education
Skills
Timeline
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LEE SEVERIN

Tampa,FL

Summary

Resourceful installation and maintenance professional with proven expertise in troubleshooting, preventive maintenance, and equipment safety protocols. Demonstrates exceptional time management and problem-solving skills, consistently delivering high-quality workmanship within deadlines. A collaborative team player dedicated to enhancing operational efficiency and productivity.

Overview

23
23
years of professional experience

Work History

Garage Door Installer

Banko Overhead Doors, Inc.
Tampa, FL
03.2016 - 09.2019
  • Installed new garage doors, openers and related components such as springs, cables and rollers.
  • Completed daily work logs to document completion times and hours spent at each location.
  • Collected payment directly from customers and provided receipts.
  • Utilized knowledge of carpentry and general construction to complete the work necessary for the job.
  • Maintained a schedule of appointments with an eye for both quality and speed of service.
  • Maintained and repaired door systems to ensure proper functionality and longevity.
  • Educate homeowners about the proper care and maintenance of garage door systems.

Furniture Sales Consultant

Buy Buy Baby
Brandon, FL
11.2014 - 08.2015
  • Provided product knowledge to customers about different types of furniture available for purchase.
  • Describe the merchandise, and explain the use, operation, and care of the merchandise to customers.
  • Answer questions, help locate, and/or obtain merchandise based on customer needs and desires.
  • Itemize and total customer merchandise selection at the checkout counter, using the cash register, and accepting cash or charge cards for purchases.
  • Adhered to all company policies and procedures to ensure a high level of service.

Implementation Supervisor

Toys R Us
Wayne, NJ
06.2004 - 03.2014
  • Field Supervisor responsible for the on-budget and timely completion of new store and remodel fixture set-ups.
  • Executed tailored installations in adherence to Store Planning guidelines, ensuring top-tier quality.
  • Consistently led new store and remodel projects to a successful 98% grand opening proficiency, with budgets ranging from $100K to $20M.
  • Managed a team of 8 to 20 team members, depending on project size and dependency.
  • Acted as the liaison between store management and all construction vendors.
  • Documented installation processes and outcomes, providing detailed reports to management and clients.
  • Monitored and updated multiple databases to keep track of all company inventory and deliverables.
  • Drafted action plans and led meetings with department executives and vendors to review project status and proposed changes.

Receiving Supervisor

Babies R Us
Brandon, FL
05.2002 - 07.2005
  • Conducted monthly, quarterly, and yearly inventories, ensuring accurate counts of all merchandise.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Completed routine cycle counts to ensure inventory accuracy.
  • Utilized RF scanners to enter and remove inventory from bay locations.
  • Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Trained new employees on all Replenishment and Receiving Operational Standards.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Directed the daily operations of the receiving department, overseeing a staff of 10 employees.

Public Communications Technician

Bellsouth Telecommunications
Tampa, FL
03.1997 - 10.2001
  • Installed, maintained, and repaired payphones throughout the SW Florida region.
  • Ensured quick action on maintenance alerts and repair needs.
  • Ensured sufficient stock of Payphone replacement equipment and spare parts.
  • Displayed courtesy and strong interpersonal skills in all customer interactions.
  • Documented all installation and repair work, maintaining accurate records for future reference.
  • Disassembled equipment, inspecting and tested wiring to locate and repair problems.

Education

Associate of Science - Electronics and Computer Engineering Technology

Tampa Technical Institute
Tampa, FL
01.1996

Skills

  • Experienced with Microsoft Office Applications
  • Skilled in Client Engagement
  • Expense Management
  • Proficient Oral and Written Skills
  • Budgeting and Forecasting Management
  • Relationship-Building Proficiency
  • Customer Satisfaction
  • Proficient in Troubleshooting Challenges
  • Project Management Oversight
  • Inventory Management
  • Basic math and measuring aptitude
  • Proficient with hand and power tools
  • Proficient Forklift Operator
  • Mechanical aptitude

Timeline

Garage Door Installer

Banko Overhead Doors, Inc.
03.2016 - 09.2019

Furniture Sales Consultant

Buy Buy Baby
11.2014 - 08.2015

Implementation Supervisor

Toys R Us
06.2004 - 03.2014

Receiving Supervisor

Babies R Us
05.2002 - 07.2005

Public Communications Technician

Bellsouth Telecommunications
03.1997 - 10.2001

Associate of Science - Electronics and Computer Engineering Technology

Tampa Technical Institute

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