Christopher Parsons
SPRINGFIELD,OH
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
16
16
years of professional experience
Work History
Store Manager
Rite Aid Pharmacy
Enon, OH
06.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Shift Supervisor
Blockbuster Video
Fairborn, OH
10.2009 - 02.2012
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Shift Leader
GameStop
Beavercreek, OH
08.2008 - 10.2009
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
High School Diploma -
Fairborn High School
Fairborn, OH05.1999
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Outstanding communication skills
- Inventory Management
- Shift Scheduling
- Recruitment and hiring
- Sales expertise
Timeline
Store Manager
Rite Aid Pharmacy
06.2012 - Current
Shift Supervisor
Blockbuster Video
10.2009 - 02.2012
Shift Leader
GameStop
08.2008 - 10.2009
High School Diploma -
Fairborn High School