Christopher Passi
Edwardsburg,MI
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2027
2027
years of professional experience
Work History
Cashier
Harding's Friendly Market
Cassopolis, Michigan
09.2025 - Current
- Processed customer transactions quickly and accurately at the checkout counter.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout areas throughout shifts.
- Engaged with customers to promote loyalty programs and special offers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Direct Support Professional
Mosaic Life Care
Elkhart, Indiana
04.2021 - 07.2025
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Recorded client status progress and challenges in logbooks and reports.
- Followed care plan and directions to administer medications.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in development of social skills to become integrated in community.
- Provided guidance and support to ensure safety of individuals served.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Assisted clients with maintaining good personal hygiene.
- Monitored client's well-being, safety and comfort under physician direction.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Maintained detailed records of services performed on clients.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Key Holder
DXL, Destination XL
Mishawaka, Indiana
10.2021 - 11.2022
- Managed daily operations, client relations and IT.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Conducted regular audits on store supplies to maintain adequate inventory levels.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Collaborated with management to determine key tasks and delegate to staff members.
- Handled customer inquiries and complaints with professionalism and patience.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Ensured store was opened and closed in a timely manner according to company policies.
- Built lasting client relationships by organizing and planning sales events.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
Commercial Truck Driver
Swift Transportation
Gary, Indiana
01.2019 - 03.2021
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Communicated with dispatchers regarding route changes due to traffic or weather conditions.
- Delivered goods to customers in a timely manner.
- Performed regular inspections and completed vehicle repairs.
- Monitored road conditions and reported hazardous situations to supervisors immediately.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Completed logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Adhered strictly to company policies concerning health and safety standards.
- Planned and optimized routes to enhance delivery efficiency and increase productivity.
- Recorded expenses and maintained receipts.
- Performed pre-trip inspections of tractor and trailer before each trip.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Obtained signatures needed to complete and process paperwork.
Cashier
Walmart
Mishawaka, IN
09.2017 - 06.2018
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Welcomed customers, offering assistance to help find store items.
- Helped with purchases
- Resolved customer complaints professionally in accordance with company policy.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Processed customer payments quickly and returned exact change and receipts.
Cashier
Harding's Friendly Market
Cassopolis, Michigan
Education
Class A Certificate -
Truck Driving Institute
South Bend, IN12-2019
High School Diploma -
Edwardsburg High School
Edwardsburg, MI05-2015
Some College (No Degree) - General Studies
Southwestern Michigan College
Dowagiac, MISkills
- Safety monitoring
- Hygiene assistance
- Appointment scheduling
- Empathy and patience
- Behavioral management
- Adaptive equipment use
- Goal setting
- Conflict resolution
- Record keeping
- Mobility assistance
- Adaptability and flexibility
- Life skills training
- Multitasking and organization
- Relationship building
- Report writing
- Dedicated
- Hardworking
- Eager to learn new skills and abilities
- Open to new experiences
Timeline
Cashier
Harding's Friendly Market
09.2025 - Current
Key Holder
DXL, Destination XL
10.2021 - 11.2022
Direct Support Professional
Mosaic Life Care
04.2021 - 07.2025
Commercial Truck Driver
Swift Transportation
01.2019 - 03.2021
Cashier
Walmart
09.2017 - 06.2018
Cashier
Harding's Friendly Market
Class A Certificate -
Truck Driving Institute
High School Diploma -
Edwardsburg High School
Some College (No Degree) - General Studies
Southwestern Michigan College