Brittany Grubb
Nokomis,FL
Summary
Detail-oriented individual with extensive experience in customer service and animal care. Proven ability to build strong relationships with clients and ensure a safe, engaging environment for pets. Eager to leverage communication skills and teamwork to enhance customer satisfaction.
Compassionate and dedicated professional with a background in animal handling and customer service. Known for effective communication and a strong work ethic, contributing to safe and enjoyable experiences for both pets and their owners.
Dynamic customer service professional with strong attention to detail and reliable cash handling skills. Committed to creating positive experiences for both customers and animals in fast-paced environments.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
9
9
years of professional experience
Work History
Cashier
Publix
Venice, FL
02.2020 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, ensuring knowledgeable service and satisfaction.
- Managed cash drawer, balancing daily sales and minimizing discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Dog Daycare Attendant
Barks And Recreation
Seminole, FL
09.2019 - 01.2020
- Supervised daily activities of dogs, ensuring safe and engaging play environments.
- Developed and maintained sanitation protocols to promote health and safety standards.
- Established positive relationships with pet owners through effective communication and support.
- Evaluated individual dog behaviors to tailor group interactions for optimal socialization experiences.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Exercised animals regularly with walks and rigorous play activities.
Assistant Kennel Technician
East Bay Animal Hospital
Largo, FL
09.2017 - 2019
- Provided daily care for animals, ensuring proper feeding and hygiene standards.
- Assisted veterinary staff with routine examinations and treatment procedures.
- Maintained cleanliness of kennel facilities, promoting a safe environment for animals.
- Monitored animal behavior and health, reporting any concerns to veterinary team.
- Organized supplies and equipment storage, enhancing operational efficiency in the kennel area.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Improved animal health by administering medications as directed by veterinarians.
Education
High School Diploma -
Hollins High School
St. Petersburg, FL05-2017
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Sanitation protocols
- Patience and resilience
- Care monitoring
- Behavior observation
- Safety monitoring
- Veterinary assistance
- Record keeping
- Feeding management
- Kennel maintenance
- Animal monitoring
- Teamwork and collaboration
- Multitasking Abilities
- Dependable and responsible
- Excellent communication
- Active listening
- Human and animal safety
- Medication administration
- Feeding and watering
- Relationship building
- Critical thinking
- Medication documentation
- Housekeeping duties
- ID verification
Timeline
Cashier
Publix
02.2020 - Current
Dog Daycare Attendant
Barks And Recreation
09.2019 - 01.2020
Assistant Kennel Technician
East Bay Animal Hospital
09.2017 - 2019
High School Diploma -
Hollins High School