Christopher Pastora
Coral Gables,US
Summary
Customer service representative with a strong background in client advisory and risk-awareness, leveraging communication, problem resolution, and relationship-building skills to enhance client trust and retention. Collaborates effectively with interdisciplinary teams to streamline processes, improve data accuracy, and support patient- and client-focused outcomes. Seeks opportunities to expand responsibilities in a role that values service excellence, operational efficiency, and continuous learning.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DOCTOR'S ASSISTANT/PATIENT SCHEDULER
Khouri Dermatology
- Scheduled patient appointments and optimized daily calendar to increase clinic throughput with measurable results.
- Documented patient histories and exam findings to improve continuity of care and accuracy of medical records.
- Assisted physicians during procedures to maintain sterile field and reduce procedure time by measurable amounts.
- Managed inventory and vaccine logs to ensure compliance and prevent expired stock with measurable impact.
- Facilitated communication between healthcare providers, enhancing patient care coordination and ensuring comprehensive treatment approaches.
Certified Personal Trainer
University of Miami- School
01.2023 - 07.2025
- Developed personalized fitness plans tailored to individual client needs and goals.
- Conducted one-on-one training sessions, ensuring proper exercise techniques and safety protocols.
- Monitored client progress using fitness assessments and adjusted programs accordingly for optimal results.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed front desk operations, ensuring smooth check-ins and check-outs for members.
SALES CONSULTANT
Synergy Realty Miami
- 06.2025
- Built and maintained client prospect pipeline resulting in measurable growth in qualified leads within months.
- Negotiated property terms and closed transactions that delivered measurable returns for clients.
- Conducted targeted market analyses to identify pricing opportunities and reduce time on market.
- Coordinated cross-functional communication to resolve client issues and improve overall satisfaction.
Education
Bachelor of Arts - Psychology, Exercise Physiology
University of Miami
Coral Gables05.2025
Skills
- Customer service expertise
- Patient education
- Health and safety awareness
- Organizational proficiency
- Customer and client relations
Accomplishments
Collegiate Athlete- Miami Hurricanes Football
Certification
NCSF Certified
Timeline
Certified Personal Trainer
University of Miami- School
01.2023 - 07.2025
DOCTOR'S ASSISTANT/PATIENT SCHEDULER
Khouri Dermatology
SALES CONSULTANT
Synergy Realty Miami
- 06.2025
Bachelor of Arts - Psychology, Exercise Physiology
University of Miami