Christopher patterson
Claxton,GA
Summary
Proven leader and skilled problem-solver, adept in emergency medical treatment and team leadership. At Zaxbys Restaurant, I spearheaded training programs and streamlined shift operations, significantly enhancing customer satisfaction. My background in diverse roles, from combat medic to machine operator, showcases a versatile skill set and a commitment to excellence in high-pressure environments.
Diligent with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
6
6
years of professional experience
Work History
Shift Leader
Zaxbys Resturant
01.2024 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Cooler Lift Operator
Feildale Farms
01.2023 - 12.2023
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Machine Operator
SKBA
10.2022 - 12.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Retail Merchandiser
Sas Retail Merchandising
04.2019 - 12.2022
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Combat Medic (68W)
US Army
11.2019 - 04.2021
- Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
- Ensured the proper handling of sensitive medical information by adhering to strict privacy regulations and maintaining detailed patient records.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
Education
High School Diploma -
Chestatee High School
Gainesville, GA05-2020
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Casualty triage
- Wound dressing application
- Patient evacuation techniques
- Emergency medical treatment
- Airway management
Timeline
Shift Leader
Zaxbys Resturant
01.2024 - 10.2024
Cooler Lift Operator
Feildale Farms
01.2023 - 12.2023
Machine Operator
SKBA
10.2022 - 12.2022
Combat Medic (68W)
US Army
11.2019 - 04.2021
Retail Merchandiser
Sas Retail Merchandising
04.2019 - 12.2022
High School Diploma -
Chestatee High School
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