Christopher Payne
Danville,VA
Summary
Dynamic Estimator with a proven track record at Joe Hudson Collision Center, excelling in cost estimation and relationship building. Expert in utilizing estimating software to enhance accuracy and efficiency, while fostering teamwork and continuous improvement. Recognized for optimizing processes and delivering exceptional service, ensuring client satisfaction and timely project completion.
Overview
16
16
years of professional experience
Work History
Estimator
Joe Hudson Collision Center
Danville, VA
06.2021 - Current
- Analyzed vehicle damage to prepare accurate cost estimates for repairs
- Collaborated with insurance adjusters to ensure timely claim processing
- Utilized estimating software to generate detailed repair quotes
- Reviewed and interpreted technical manuals to determine parts requirements
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
Shipping Manager
Riverside Roof Truss
Danville, VA
11.2010 - 06.2021
- Oversaw shipping operations, ensuring timely delivery of materials to clients.
- Managed logistics and inventory control to optimize supply chain efficiency.
- Developed and implemented process improvements for packaging and dispatching procedures.
- Trained and mentored staff on safety protocols and operational best practices.
- Coordinated with suppliers to ensure accurate order fulfillment and product quality.
Customer Service Sales Representative
Petsmart Inc
Danville, VA
10.2009 - 11.2010
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Educated pet owners on product benefits and services, fostering customer loyalty and satisfaction.
- Resolved customer issues promptly, maintaining high standards of service quality and efficiency.
- Collaborated with team members to achieve store goals and improve overall operations.
Education
Danville Community College
Danville, VAHigh School Diploma -
George Washington High School
Danville, VA06.2007
Skills
- Cost estimation
- Estimate preparation
- Estimating software
- Forklift skills
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Attention to detail
- Relationship building
- Task prioritization
- Schedule coordination
- Teamwork
- Problem-solving abilities
- Reliability
- Teamwork skills
- Self motivation
- Professionalism
- Continuous improvement
Timeline
Estimator
Joe Hudson Collision Center
06.2021 - Current
Shipping Manager
Riverside Roof Truss
11.2010 - 06.2021
Customer Service Sales Representative
Petsmart Inc
10.2009 - 11.2010
Danville Community College
High School Diploma -
George Washington High School