Dedicated Service Specialist with over 12 years of experience in case management. Proven skills in crisis intervention and resource coordination, delivering effective support to children and families.
Overview
28
28
years of professional experience
Work History
Service Specialist
State of Michigan Department of Health and Human Services
Adrian, Michigan
06.2014 - Current
I have worked in Children's Services as an Investigator, On-going Worker, Prevention, and Foster Care Worker.
Educated clients on resources and program eligibility to empower them in accessing necessary services.
Coordinated with community partners to improve service delivery and ensure comprehensive support for clients.
Managed case files and maintained accurate client records.
Collaborated with team members to make informed decisions on the best interest of children and families.
Participated in court cases by testifying, writing reports, and submitting petitions and documentation to support legal processes.
Assistance Payments Worker
State of Michigan
Adrian, Michigan
04.2008 - 06.2014
Processed assistance payments for clients in accordance with state guidelines.
Reviewed applications for eligibility and ensured compliance with regulations.
Educated clients on program requirements and available benefits to enhance their understanding and access.
Coordinated with social service agencies to streamline support services for clients.
Updated case files regularly to reflect changes in client status or information.
Facilitated access to community services for Michigan Department of Corrections inmates in the Prisoner Re-entry Program.
Collaborated with other agencies to help collect and report data for the needs of Lenawee County.
Youth Specialist
State of Michigan
Adrian, Michigan
06.2005 - 04.2008
Managed crisis interventions in the Detention Unit for young women experiencing suicidal ideation.
Worked with young women aged 13-19 who were incarcerated in the juvenile system.
Participated in group treatment with youth and their group leaders.
Youth Specialist
State of Michigan
Whitmore Lake, Michigan
09.1998 - 06.2005
Monitored young men aged 12-21 who were placed in a Maximum Secure setting by the Juvenile Justice System.
Monitored day to day activities and made sure their basic needs were met.
Participated in Group Meetings and treatment tasks with youth and Group Leaders.
Worked specifically with mental health and sex offender populations.
Education
Bachelor of Social Work - Social Work
Sienna Heights University
Adrian, MI
12-2013
Some College (No Degree) - Psychology
Adrian College
Adrian, MI
Skills
Case management
Court documentation
Resource coordination
Client education
Policy compliance
Program evaluation
Community outreach
Crisis intervention
Team collaboration
Effective communication
Problem solving
Conflict resolution
Time management
Timeline
Service Specialist
State of Michigan Department of Health and Human Services
Family Service Specialist/Child Protective Services Specialist at Clark County Department Of Family ServicesFamily Service Specialist/Child Protective Services Specialist at Clark County Department Of Family Services