Hi, I’m
Christopher Phelps
Aubrey,TX
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 10 years of experience to dynamic new position. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
10
years of professional experience
Work History
Costco Wholesale
Front End Supervisor
03.2023 - Current
Job overview
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Costco Wholesale
Cashier/Optician/Gas Station Attendant/Sales
10.2013 - Current
Job overview
- Cash handling on daily basis while providing exceptional customer service
- Verify Medical Records for order processing
- Handling sensitive information while adhering to HIPPA guidelines.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Education
University of North Texas
Bachelor of Science from Criminal Justice
12.2022
University Overview
Studies in the operational systems of police, Researching and summarizing reports for criminal studies, studying past and current laws and how they shape our communities.
Skills
- Exceptional Customer Service 9 years
- Money Handling Experience 4 years
- Data entry
- Attention to Detail
- Keeping a clean and organized workplace
- Complaint Resolution
- Customer Service
- File Management
- Problem-Solving Skills
- Goals and Performance
- Opening and Closing Procedures
Academic Research
- Familiarity with history of Criminal Justice/Police/Cyber security
- Research into alternative methods of community patrol/response
- Compiling, presenting financial information and recommendations
Hiking, Competing in Tournaments, Cooking
I love finding new and challenging hiking trail's. I compete in card game tournament local and across state lines. Always looking for a new a challenging recipes.
Timeline
Front End Supervisor
Costco Wholesale
03.2023 - Current
Cashier/Optician/Gas Station Attendant/Sales
Costco Wholesale
10.2013 - Current
University of North Texas
Bachelor of Science from Criminal Justice
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