Christopher Plaisance
Black River Falls,WI
Summary
Doctoral prepared IT leader with 23 years of experience who builds team knowledge from within and allows team members to grow and achieve success through use of critical thinking skills and defined process standards. A history of achieving success by focusing on value outcomes that positively impact customer and staff satisfaction by reducing project turnaround times and maintaining budgets. Values collaborative relationships with providers, clinicians, peers, customers, and staff to gather input and achieve goals.
Overview
23
23
years of professional experience
Work History
Chief Information Officer/Business Intelligence/Marketing Director
BLACK RIVER MEMORIAL HOSPITAL
2016.01 - Current
- Provide leadership to IT, cybersecurity, informatics, and data analytics staff of Black River Memorial Hospital
- Increased revenue generation by identifying opportunities for IT-enabled growth and driving related projects. Increasing daily revenue by $30K a day.
- Researched new technologies and chose best options for company priorities and cost-effectiveness.
- Improved customer satisfaction levels with development and implementation of user-friendly interfaces and applications.
- Established culture of continuous improvement within IT department through regular performance evaluations and skill development opportunities.
- Established Business Intelligence department, creating enterprise data warehouse with robust dashboards and balanced scorecards.
Chief Information Officer/HIPAA Security Officer
GIBSON AREA HOSPITAL AND HEALTH SERVICES
2014.03 - 2016.01
- Delivered organizational technology leadership for the organization, which included 1 hospital, 14 clinics, and 1 Skilled Nursing Facility.
- Bolstered network infrastructure resilience with redundant systems design, ensuring seamless uptime for mission-critical applications.
- Lead the organization in a successful selection and implementation of a new EHR, ERP, and voice recognition for the entire organization within a 24 month timeframe.
Executive Director, Information Technology
THE CARLE FOUNDATION
2013.02 - 2014.02
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Led the successful implementation of Epic Cardiology (Cupid)
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Worked closely with organizational leadership to guide operational strategy.
- Chaired the Epic Steering Committee comprised of medical directors and influential providers.
Director, IT Solutions
ASPIRUS INC
2006.08 - 2012.12
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Responsible for leading technology transitions in mergers and acquisitions.
- Acted as a consultant for new partners related to technologies and integration within the Aspirus Health system.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Director, Applications
ASPIRUS INC
2001.06 - 2006.08
Education
Certificate - Public Relations
Cornell University
Ithaca, NY05.2024
Ph.D. - Healthcare Administration
School of Public Leadership, Capella University
Minneapolis, MN05.2014
MBA - Value Stream
Lakeland University
Sheboygan, WI05.2007
Bachelor of Arts - Computer Science
Lakeland University
Sheboygan, WI05.2001
Skills
- Healthcare Administration
- IT Governance
- Process Improvement
- Healthcare Compliance
- Budget Administration
- System implementation
- Strategic Planning
- Cybersecurity Management
- Information Technology
- Project Management
- Data Analysis
Affiliations
- CHIMES/HIMSS, 2001-01-01, Present
- ACHE, 2016-01-01, Present
- American Telemedicine Association, 2008-01-01, 2012-01-01
- Project Management Institute, 2002-01-01, Present
Presentations
- Revolutionizing Revenue Cycle Management: Achieving Optimal Performance and Patient-Centric Care, Oracle Health Conference, Las Vegas, NV, 2023-01-01
- Data-driven Decision Making: A Rural Health System's Guide to Survival, Becker’s Hospital Review Podcast, Virtual, 2022-01-01
- Utilizing Hospitals as Drivers of Local Economic Development, RWHC Speaker Panel, 2022 Governor’s Conference on Economic Development, Madison, WI, 2022-01-01
- Information Systems Technology Adoption and Implementation in Healthcare, University of Wisconsin, La Crosse, 2021-01-01
- Cerner Data Use and Governance, Cerner Nursing Leadership Conference, Virtual, 2019-01-01
- EMR for Research: Uses, Limitations, and Regulatory Consideration, Carle Foundation Research Seminar, Champaign, IL, 2014-01-01
- Deployment Challenges of Enterprise Voice Recognition Systems Across an Enterprise, Wisconsin Epic User Group WI, Madison, WI, 2012-01-01
Personal Information
Title: PhD
Publications
The Impact of Telecardiology on Rural-Dwelling Patients Suffering from Congestive Heart Failure, ProQuest, 2014-07-01
Community Service
- UW Lacrosse, College of Business Administration, Guest Speaker and Community Partner, 2018-01-01, Present
- Jackson County Broadband Selection Committee, 2021-01-01, Present
- Chippewa Valley Boys and Girls Club, Board Member, Executive Committee, 2017-01-01, 2019-01-01
- Woodson YMCA, Board Member, Chair of the Aquatics committee and Invest in Youth Golf Outing committee, 2002-01-01, 2010-01-01
- Wausau School District, Innovation Council, Technology Chair, 2003-01-01
- Wausau Conservatory of Music, Board President and Development Chair, 2008-01-01, 2012-01-01
- Carle Foundation Employee Giving Committee, 2013-01-01
Timeline
Chief Information Officer/Business Intelligence/Marketing Director
BLACK RIVER MEMORIAL HOSPITAL
2016.01 - Current
Chief Information Officer/HIPAA Security Officer
GIBSON AREA HOSPITAL AND HEALTH SERVICES
2014.03 - 2016.01
Executive Director, Information Technology
THE CARLE FOUNDATION
2013.02 - 2014.02
Director, IT Solutions
ASPIRUS INC
2006.08 - 2012.12
Director, Applications
ASPIRUS INC
2001.06 - 2006.08
Certificate - Public Relations
Cornell University
Ph.D. - Healthcare Administration
School of Public Leadership, Capella University
MBA - Value Stream
Lakeland University
Bachelor of Arts - Computer Science
Lakeland University
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