Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christopher  Poe

Christopher Poe

Albertville

Summary

Dedicated IT Technician with 2 years of experience providing technical support and troubleshooting for hardware, software, and network issues.  Skilled in setting up and maintaining computer systems, performing upgrades and installations, and ensuring efficient operation of IT infrastructure.  Excellent problem-solving abilities and a strong commitment to delivering high-quality customer service.  Proven track record of resolving IT issues promptly and effectively to minimize downtime and enhance productivity.  Ready to bring my expertise to a dynamic IT team to contribute to the success of the organization.

Overview

4
4
years of professional experience

Work History

Part Time IT Technician

Snead State Community College
07.2021 - Current

I am currently working at Snead State Community College part time for their IT department.  I work with the help desk system.  I have run network wires, am proficient at making cables and, setting up offices, imaging new/old computers replacing computers, working with switches and routers. I have replaced hardware that needs replacing in computers.  I also work on printers and scanners/ installing them, installing software, troubleshooting issues. Objective: I am a hard worker and dedicated to completing whatever I work on.  I enjoy troubleshooting, tracking down problem areas until I find the solution. Since being a freshman in high school, I have always enjoyed working with computer hardware, software and networks. Early on, I signed up for as many computer classes as I could take.  My career goal is to work full time with a company, where I can continue to develop my knowledge and grow in this area.  I enjoy working with other people and am a team player.

Education

Bachelor of Science - Applied Computer Science

Troy University
Troy, AL
01-2028

Associate of Applied Science - Computer Science

Snead State Community College
Boaz, AL
12-2021

High School Diploma -

Albertville High School
Albertville AL
05-2019

Skills

  • Google Docs

  • Operating Systems

  • Mac OS

  • Linux

  • Microsoft Windows

  • IOS software

  • Help Desk

  • Technical support

  • Software troubleshooting

  • Computer networking

  • Network Firewalls

  • Network Administration

  • TCP/IP

  • User Interface (UI)

  • LAN

  • DHCP

  • Building PC's and repair

  • VMWare

  • Customer service

  • Team management

Timeline

Part Time IT Technician

Snead State Community College
07.2021 - Current

Bachelor of Science - Applied Computer Science

Troy University

Associate of Applied Science - Computer Science

Snead State Community College

High School Diploma -

Albertville High School
Christopher Poe