CHRISTOPHER POWERS

• Streamlined operational processes to enhance efficiency across multiple departments.
• Developed and implemented training programs for staff, improving overall team performance.
• Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
• Managed cross-functional teams to execute strategic initiatives aligned with company goals.
• Analyzed operational data to identify trends, driving continuous improvement efforts.
• Established performance metrics to evaluate operations, promoting accountability and transparency.
• Led budget management efforts, optimizing resource allocation and minimizing waste.
• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Managed accounts payable and receivable processes, ensuring accurate transaction filing.
• Monitored and managed customer attrition to maintain optimal sales levels.
• Developed and implemented innovative programs for vehicle acquisition and liquidation through auctions.
• Assisted in resolving debts through in-person litigation. Supported operations of the collections department.
• Processed titles for dealer transactions and customer accounts. Assisted in completing title work for repossessions.
• Maintained inventory levels of all supplies needed for various departments, including our shop, with over 150+ cars in working inventory at all times.
• Cultivated and maintained strong relationships with vendors and suppliers to enhance profitability.

• Interacted with customers

• Demonstrated features and capabilities

• Assisted with paperwork and documentation

• Met monthly sales targets

• Maintained relationships with pre-existing clients and established a new customer base

• Maintained knowledge of products and services, as well as stayed up to date on latest market

trends and information

• Used a variety of computer programs to contact customers, keep records, process information,

and educate customers on products

• Made cold calls to establish new clients

• Followed up on warm and cold leads through email, text, and calls

• Communicated with upper management, as well as the service department to increase sales

opportunities

• Maintained a clean and organized workspace at all times

• Set up displays in the main floor and in my office to attract potential customers and also highlight

key information about our products

• Created social media content and informative videos

• Operated machining equipment safely with team of operators.
• Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
• Maintained quality and safety by reporting equipment issues and malfunctions for repairs.
• Kept efficient time and material records.
• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Performed inventory control, such as counting and stocking merchandise.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Wrapped pallets in shrink wrap prior to loading.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Verified quantity and description of materials received by checking merchandise against packing list.

• Maintained quality assurance and customer satisfaction objectives.
• Executed diagnostics, troubleshooting and evaluations on Equipment.
• Organized work to meet demanding production goals.
• Completed job reports and logs immediately following service calls.

• Removed debris from work site and followed proper disposal practices
• Turned potential leads into paying customers by using top notch customer service and exceeded sales quotas for the month
• Checked all machinery and performed routine maintenance to prevent machine malfunction
• Estimated
• Evaluated
• Handled
• Repaired
• Serviced
• Troubleshot
• Reviewed design plans and instructions to carry out work according to client specifications.
• Loaded, unloaded and moved material to and from storage and production areas.