Derrik Hoven
Woodland,WA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.
Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Meineke Car Care Centers
07.2018 - 07.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of proper procedures.
Lead Automotive Technician
Rob’s Automotive
05.2016 - 06.2018
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Lead Technician/ Owner
Sharp Automotive
05.2012 - 06.2016
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Oversee business and daily operations
- Greet customers, write service
- Marketing
- All around hands on with the business from back to front
Lead Automotive Technician/ Tuner/Fabricator
VIP Performance
02.2007 - 04.2012
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Upgrade vehicle to enhance performance
- Rebuild engines/ transmissions
- Custom engine swaps
- Custom Wiring harnesses
- Fabricate Custom parts
- Mig/ Tig welding
Lead Automotive Technician
Clauson Automotive
07.2005 - 01.2007
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Specialty shop known for working on uncommon vehicles
- Rebuild Engine's in Mercedes Unimog, Amphi Car, WWII Army Duck.
Lead Automotive Technician
Precision Tune
08.2000 - 07.2005
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
No Degree - Automotive Technology
Clackamas Community College
Oregon City, ORHigh School Diploma -
Roosevelt High School
Portland, OR06.2000
Skills
- Workload Planning
- Government Rules and Regulations
- Corrective Actions
- Operational Efficiency
- Optimizing Engine Performance
- Brake Systems Understanding
- Writing Work Tickets
- Time Management
- Electrical Repair Procedures
- Drivability Issues
- Vehicle Maintenance and Repair
- Oil Changes
- Scanning Tools
- Team Collaboration
- Detecting Refrigerant Leaks
- Operating Pneumatic Tools
- Electrical Systems
- Disassembling Engines
- Automotive Engineering
- Preventive Maintenance Services
- Overseeing Garage Operations
- Installing Equipment
- Replacing Parts
- Verbal and Written Communication
- Hazardous Waste Management
- Diagnostic Procedures
- Transmission Repair
- Heating and Air Conditioning
- Checking and Refilling Fluids
- Preparing Work Orders
- Drivetrain and Axle Installation
- Inventory Organizing
- Electrical Circuits Diagrams
- Engine Repair
- Wheel Rotation and Balancing
- Scoping Components
- Quality Assurance Inspections
- Advanced Communication Skills
- Diagnostic Abilities
- Electrical Understanding
- Bay Management
- Hydraulic System Repair
- Steering Systems
- Engine Tuneup and Repairs
- Customer Relationship Management
- Maintaining Records
- Road-Worthiness Evaluations
- Gasket Replacements
- Scheduled Services
- Repair Quotes
- Safety Procedures
- Troubleshooting Skills
- Troubleshooting and Diagnostics
- Calibrating Instruments
- Complete Work Orders
- System and Component Calibration
- Inspect Vehicles
- Battery Changing
- System Retrofitting
- Computerized Diagnostics
- Alignment Experience
- Transmission Repair and Rebuilding
- Engine Tuning and Analysis
- Emissions Controls
Certification
Have had Master Level ASE Certification A1-A8 Expired in 2021. Will be renewing
Timeline
General Manager of Operations
Meineke Car Care Centers
07.2018 - 07.2023
Lead Automotive Technician
Rob’s Automotive
05.2016 - 06.2018
Lead Technician/ Owner
Sharp Automotive
05.2012 - 06.2016
Lead Automotive Technician/ Tuner/Fabricator
VIP Performance
02.2007 - 04.2012
Lead Automotive Technician
Clauson Automotive
07.2005 - 01.2007
Lead Automotive Technician
Precision Tune
08.2000 - 07.2005
No Degree - Automotive Technology
Clackamas Community College
High School Diploma -
Roosevelt High School
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