Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Sonya Reynolds

Sonya Reynolds

Troy,ME

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the importance of teamwork. Motivated to learn, grow and excel in any industry. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

General Manager of Operations

Hunt Development LLC./The Maine Store
Detroit, Maine
07.2021 - 06.2022
  • Trained, coached and mentored staff to support smooth adoption of providing excellent customer service and consistent high quality product.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Devised processes to boost long-term business success and increase profit levels.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.

Spiral Tech II

Sonoco
Pittsfield, Maine
03.2018 - 07.2021
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on [Equipment].
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Set up and performed test activities.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Performed routine maintenance on [Equipment] for manufacturing operations.
  • Utilized control mechanisms and hands-on procedures to operate machines.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Implemented, configured and optimized safety standards.
  • Kept work consistently compliant with 5S standards.
  • Enhanced manufacturing processes, reduced waste and enhanced quality.
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
  • Applied strong mathematical knowledge and used various math applications.

Greenhouse Manager/IPM & Pesticide Applicator

Johnny's Selected Seeds
Albion, Maine
03.2009 - 02.2013
  • Ordered plants and nursery merchandise and maintained marketable inventory across seasons.
  • Oversaw growth, planting and maintenance of retail nursery and display gardens.
  • Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
  • Inspected nursery and equipment for signs of disrepair and coordinated repairs and replacements.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance and minimizing waste.
  • Performed repairs and preventive maintenance on equipment and property.
  • Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.
  • Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
  • Set up and managed plant irrigation systems to maintain optimal flows to different types of plants.
  • Used skills to grow new plants from seeds.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
  • Consulted with horticultural experts to assess operational strengths and weaknesses and plan enhancements to meet changing demands.
  • Positioned irrigation systems to deliver optimal amounts of water for crop growth without waste.
  • Maintained optimal health of each plant by monitoring water pH, using organic methods and applying relevant chemicals based on specifications for specific plants or customers.
  • Placed supply orders, restocked supplies and merchandised products for purchase by customers.
  • Flexed with unexpected problems such as droughts and infestations to maintain farm profits.
  • Researched pests and diseases common to individual types of stock and developed mitigation plans.
  • Completed [Timeframe] structural inspections to determine maintenance requirements and organize repairs.
  • Set and improved standard operating procedures to oversee stock management,


Education

High School Diploma -

Mt.View Highschool
Thorndike, ME
06.1999

Skills

  • Program Optimization
  • Mathematical Calculation and Reasoning
  • Focus and Follow-Through
  • Government Rules and Regulations
  • Supplier Monitoring
  • Motivational Leadership
  • Business Leadership
  • Operational Efficiency
  • Corrective Actions
  • Originality and Creativity
  • Process and Procedure Refinement
  • Reporting Tools
  • Sales Promotion
  • Human Resources Oversight
  • Strategic Vision
  • Problem Anticipation and Resolution
  • Workload Planning
  • Morale Improvements
  • Performance Monitoring and Evaluation
  • Hiring and Onboarding
  • Records Organization and Management
  • Policy Development and Enforcement
  • Work Assignments
  • Compliance Requirements
  • Workload Delegation
  • Community Organization
  • Customer Loyalty
  • Price Structuring
  • POS Inventory System Operation
  • Guest Relations
  • Desktops, Laptops and Mobile Devices
  • Advertising Campaign Development
  • Team-Building Exercises
  • Protocol Adherence
  • Personnel Scheduling
  • Special Promotions Planning
  • Information Security
  • Program Rollout
  • Suggestive Selling
  • Customer Inquiries
  • Environmental Impact Management
  • Money Handling
  • Policy and Procedure Improvement
  • Effective Working Relationships
  • Maintaining Clean Work Areas

Timeline

General Manager of Operations

Hunt Development LLC./The Maine Store
07.2021 - 06.2022

Spiral Tech II

Sonoco
03.2018 - 07.2021

Greenhouse Manager/IPM & Pesticide Applicator

Johnny's Selected Seeds
03.2009 - 02.2013

High School Diploma -

Mt.View Highschool

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Sonya Reynolds