Christopher Pratt
Longmont,CO
Summary
Diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance while also exerting exceptional customer service. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Security Officer
HSS Inc.
09.2023 - Current
- Regulated vehicle and pedestrian traffic onto building grounds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property incidences and activities.
- Patrolled and monitored premises in company vehicle and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
HVAC Technician
Ductworks Hvac Services
08.2022 - 04.2023
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Read blueprints, wiring diagrams, and piping schemes
- Worked overtime, holidays and weekends to accommodate company needs.
Host/Food Expeditor
99 Restaurants
07.2021 - 08.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Provided patrons with estimated waiting times during peak service hours.
Education
Bachelor of Science - Business Management
Regent University
Virginia Beach, VA12.2028
High School Diploma -
Lyons Middle Senior High
Lyons, CO05.2020
Skills
- CCTV Surveillance
- Stationary surveillance
- Access Control
- Personnel screening
- Microsoft Office proficiency
- Cash Register Operation
- POS system knowledge
- Superior customer service
Timeline
Security Officer
HSS Inc.
09.2023 - Current
HVAC Technician
Ductworks Hvac Services
08.2022 - 04.2023
Host/Food Expeditor
99 Restaurants
07.2021 - 08.2022
Bachelor of Science - Business Management
Regent University
High School Diploma -
Lyons Middle Senior High
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