Christopher Pressler
Fort Wayne,IN
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Overview
25
25
years of professional experience
Work History
Sr Svc Rep, Client Services
Lincoln National Life Insurance Co
04.2012 - Current
- Service the I4Life, Circle of Excellence, Premier Partner, Edward Jones, Primerica, Long Term Care, Variable, and Fixed Indexed call lines.
- Lincoln Chat team.
- Web Support team.
- Quarterly statement projection testing.
- LOMA ACS certified.
- Series 6 certified.
- Started work on the Knowledge Base.
- Partnered with other departments to deliver services that support company objectives and consistent with corporate values.
Shift Manager
Arby's Restaurant
07.2004 - 10.2012
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Greenskeeper
Sycamore Hills Golf Course
03.2004 - 10.2009
- Mowed fairways and greens.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Installed stonework according to landscape design plan and client specifications.
Education
No Degree - Major in Biology
Indiana University Bloomington
Bloomington, INSkills
- Financial Transactions
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Responding to Difficult Customers
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
- Collaborative Environments
- Financial Calculations
- Customer Retention Strategies
- Calm and Professional Under Pressure
Timeline
Sr Svc Rep, Client Services
Lincoln National Life Insurance Co
04.2012 - Current
Shift Manager
Arby's Restaurant
07.2004 - 10.2012
Greenskeeper
Sycamore Hills Golf Course
03.2004 - 10.2009
No Degree - Major in Biology
Indiana University Bloomington
Similar Profiles
Aleshia DaileyAleshia Dailey
Insurance Agent at Lincoln Heritage Life InsuranceInsurance Agent at Lincoln Heritage Life Insurance
Keonta Harvey-WhiteKeonta Harvey-White
Life Insurance Agent at Lincoln Heritage Life InsuranceLife Insurance Agent at Lincoln Heritage Life Insurance
Brittany HeidbrederBrittany Heidbreder
Service Representative at Lincoln Heritage Life InsuranceService Representative at Lincoln Heritage Life Insurance