Jessica Rustad
Two Harbors,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Coding &/ Billing position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Billing Rep & Patient Financial Services Rep
Essentia Health
Duluth, MN
10.2024 - Current
- Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
- Improved patient satisfaction by providing timely and accurate financial information.
- Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.
- Streamlined billing processes for increased efficiency and accuracy in payment collections.
- Promoted a positive patient experience, addressing concerns and resolving issues related to billing or insurance coverage.
- Increased patient understanding of financial obligations, providing detailed explanations of charges and available payment options.
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Crafter
JJ Designs (self)
Two Harbors, MN
10.2009 - Current
- Monitored inventory of supplies
- Assembled orders according to specifications.
- Prioritized workload according to schedule to complete orders by delivery time.
- Costumer Service
Bartender
Dunnigan's Pub
Two Harbors, MN
04.2008 - 05.2009
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Bank deposits
Education
Diploma - Medical Coding/Billing & Insurance
Minnesota State Community And Technical College
Fergus Falls, MN12.2022
Skills
- Organization
- Planning
- Merchandise Sales
- Customer Experience
- Customer Loyalty
- Order Fulfillment
- Social Media Platforms
- Customer Satisfaction
- Financial Transactions
Timeline
Billing Rep & Patient Financial Services Rep
Essentia Health
10.2024 - Current
Crafter
JJ Designs (self)
10.2009 - Current
Bartender
Dunnigan's Pub
04.2008 - 05.2009
Diploma - Medical Coding/Billing & Insurance
Minnesota State Community And Technical College