Christopher Ramirez
Houston
Summary
An 20-year-old bilingual worker with four years of fast food experience, including managerial responsibilities at Lenny's grills and Subs. Currently gaining experience in retail at H-E-B, where I enjoy providing great customer service and am eager to explore different departments. Skilled in leadership, time management, and maintaining a clean, efficient work environment, while always striving to improve
Overview
6
6
years of professional experience
1
1
Certification
Work History
Checker
HEB LP
Houston, TX
06.2024 - Current
- As a checker I help process customer transactions efficiently, ensuring accurate cash handling and change distribution. but my main responsibility is hospitality and customer service while still maintaining our department vitals
- I handled cart pushing and bagging while providing excellent customer service while also ensured that the carts were clean and free of trash and while still providing great customers service
- Resolved customer inquiries and complaints with professionalism, fostering a positive shopping experience.
General Manager
Lennys Grill & Subs
Houston, TX
03.2020 - 10.2024
- Directed daily operations, ensuring efficient workflow and high-quality service delivery.
- Implemented staff training programs, enhancing team performance and customer satisfaction.
- Developed strategic marketing initiatives, increasing brand visibility and customer engagement.
- Fostered a positive work environment through effective communication and team-building activities.
- At Lenny's, I started as a grill cook and quickly advanced to Shift Lead, eventually becoming the General Manager.
- I managed a team of six employees, as our store was small.
- My responsibilities included ensuring the store was in top condition, creating employee schedules, and delivering excellent customer service, while also ensuring my team did the same.
Education
Environmental Engineering -
University of Houston
Houston06-2026
High School Diploma - undefined
Energy Institute High School
Houston06.2024
Skills
- Public Speaking
- Money handling
- Accuracy and precision
- Basic math
- First Aid/CPR
- Time management
- Inventory management
- Bilingual
- Customer service
- Supervision and leadership
- Conflict Resolution
- Relationship Building
- Verbal Communication
Certification
- First Aid Certification
- CPR Certified
- City of Houston Food Managers Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Checker
HEB LP
06.2024 - Current
General Manager
Lennys Grill & Subs
03.2020 - 10.2024
High School Diploma - undefined
Energy Institute High School
Environmental Engineering -
University of Houston