CHRISTOPHER RANNEY
Tonawanda
Summary
Visionary retail management professional focused on achieving store objectives through effective supervision and leadership at Price Rite. Skilled in fostering a culture of safety, friendliness, and efficiency, enhancing both customer satisfaction and associate productivity. Prioritizes continuous improvement and strategic adherence to company standards to drive competitive success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lyophilization Operator
Fresenius Kabi
11.2023 - Current
- Led pharmaceutical lyophilization operations, increasing profitability and meeting contractual commitments.
- Facilitated financial success by optimizing expense management initiatives.
- Identified and cultivated departmental talent to enhance overall productivity.
- Fostered a culture of positive change, improving efficiency across departments.
Client Engagement Manager/Print Department Manager
Office Depot
03.2019 - 11.2023
- Resolved client concerns through pioneering satisfaction initiatives, enhancing overall experience.
- Boosted service delivery by cultivating team competencies and skills.
- Maintained impeccable record accuracy through rigorous audits.
- Managed new hire documentation to facilitate smooth payroll processes.
Customer Service Representative
Stampede Presentation Products
05.2017 - 03.2019
- Educated clients on product features, enhancing customer loyalty and experience.
- Handled specialty orders to ensure timely processing and delivery.
- Troubleshot customer issues, improving service efficiency and response times.
- Assisted in inventory management, maintaining optimal stock levels and minimizing shrinkage.
Education
Associate Degree - Applied Science
SUNY Erie
Williamsville, NY12.2018
Skills
- Customer Engagement
- Regulatory Compliance
- Customer Service
- Staff Development
- Leadership
- Shrink Management
- Communication skills
- English
- Communication
- Operational Efficiency
- Manufacturing
- Organization
- Organizational skills
- Time Management
- Microsoft Office
- Merchandising
- Inventory Management
Certification
Driver's License
Timeline
Lyophilization Operator
Fresenius Kabi
11.2023 - Current
Client Engagement Manager/Print Department Manager
Office Depot
03.2019 - 11.2023
Customer Service Representative
Stampede Presentation Products
05.2017 - 03.2019
Associate Degree - Applied Science
SUNY Erie
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