Julio Davila
Phoenix
Summary
Skilled Activation Specialist with experience in managing and implementing promotional campaigns. Strengths include strategic planning, customer engagement, and cross-functional collaboration. Known for successfully facilitating brand awareness and improving market penetration through innovative strategies. Demonstrated ability to drive growth while ensuring operational efficiency.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Professional machine operation specialist with substantial hands-on experience in operating and maintaining industrial machinery. Strong focus on ensuring precision, safety, and efficiency in all tasks. Collaborative team player known for reliability and adaptability to changing production needs. Skilled in troubleshooting equipment issues, maintaining optimal machine performance, and adhering to safety protocols.
Overview
9
9
years of professional experience
Work History
Machine Operator/Packing Operator
Picanova
08.2025 - 01.2026
- Operated machinery to ensure efficient production flow and product quality.
- Monitored equipment performance, identifying issues for timely maintenance and repair.
- Trained new employees on machine operation and safety protocols.
- Implemented process improvements, reducing downtime and enhancing productivity.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Store Manager
Cricket Wireless
02.2025 - 09.2025
- Directed daily operations, ensuring optimal customer service and efficient store workflows.
- Managed inventory levels, implementing strategies to reduce shrinkage and improve stock accuracy.
- Trained and mentored staff, fostering a collaborative team environment and enhancing employee performance.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue growth.
Order Puller and Packer
Bath & Body Works
04.2023 - 08.2025
- Operated forklifts and pallet jacks for efficient order retrieval.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize workflow efficiency.
- Inspected outgoing shipments for quality assurance and accuracy.
- Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
Porting and Activation Specialist
Consumer Cellular
02.2020 - 11.2024
- Take calls from costomer help activate and port in numbers Escalated calls warranty Help agents with calls
- Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
- Managed customer accounts throughout the entire activation cycle from start to finish.
- Maintained accurate records of customer feedback to ensure satisfaction with product activation process.
- Coordinated with sales teams to ensure smooth customer onboarding experience during product activations.
Costumer Service Representative
Wells Fargo Bank
03.2017 - 02.2020
- Was in the fraude department help costomer with fraude accounts
- Collected deposits or payments and arranged for billing.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Answered inbound calls, chats and emails to facilitate customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Technical school - Data entry
Webster carrier collage
Los Angeles, CA06.1989
High school diploma -
James A Garfield High School
Los Angeles, CA06.1988
Skills
- Data Entry
- Microsoft Outlook
- Microsoft Powerpoint
- Research
- Cold Calling
- Quality Assurance
- Customer engagement
- CRM software
- Product launches
- Brand activation
- Survey coordination
- Consumer Behavior Understanding
- Presentation skills
- Active listening
- Business performance analysis
- Data collection
- Business needs analysis
- Problem-solving
- Reliability
- Excellent communication
- Data collection processes
- Data collection and analysis
- Multitasking Abilities
- Self motivation
- Goal setting
- Microsoft office
- Verbal and written communication
Timeline
Machine Operator/Packing Operator
Picanova
08.2025 - 01.2026
Store Manager
Cricket Wireless
02.2025 - 09.2025
Order Puller and Packer
Bath & Body Works
04.2023 - 08.2025
Porting and Activation Specialist
Consumer Cellular
02.2020 - 11.2024
Costumer Service Representative
Wells Fargo Bank
03.2017 - 02.2020
High school diploma -
James A Garfield High School
Technical school - Data entry
Webster carrier collage