Christopher Rice

To secure long-term employment in a field that utilizes my skills and training. Have an extensive knowledge In marketing, trends, salesmanship, and customer service, including customer retention, as well as problem solving to meet our customers needs Very proficient at handling multiple customers at one time, as well as paying attention to specific customer needs. Familiar with CRM software, keeping my own logs of customer notes, as well as being very responsive with customer requests. Can plot the logistics and give detailed information to the customer as far as process, and timing for all orders. Experienced and trained in troubleshooting, repair, and maintaining of class 6, 7 and 8 trucks, trailers and other commercial vehicles including towing and recovery trucks. Remove and replace major components, PTO’s, and blower and pump units. Documenting details of repairs and diagnostics as part of daily record keeping. Established and maintained warehousing and inventory control of parts used in the maintenance and repair process. Outside sales of Class 6, 7 and 8 truck parts supplies and materials. Including existing accounts and cold calls. Completed Freightliner apprenticeship program. Trained and experienced in troubleshooting and repair of commercial vehicle systems. Completed numerous on-line classes through Freightliner Learning Center

• Air Conditioning Certification
• Driver's License