Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Richardson

Trussville

Summary

I am a hard working and quick learning individual with the ability to learn and adapt to any position I undertake. I am looking to secure a position where I can use my talents and education as a computerized draftsman and am willing to work my way up and demonstrate the level of work which I am capable of

Overview

10
10
years of professional experience

Work History

Field Technician IV

Spectrum
02.2024 - Current
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.

Repossession Agent

SFA INC
03.2022 - Current
  • I had to located the address then verify if the unit was in the driveway then i proceed to recover the unit with out damage
  • Entered client details and notes into system for interdepartmental access and review
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers
  • Initiated repossession process or service disconnection upon failure of other collection methods

Repossesion Agent

Connect One Recovery
03.2018 - 03.2022
  • I had to located the address then verify if the unit was in the driveway then i proceed to recover the unit with out damage
  • Entered client details and notes into system for interdepartmental access and review
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers
  • Initiated repossession process or service disconnection upon failure of other collection methods

Cable Repair Tech

Ervin Cable Construction, LLC
01.2016 - 03.2018
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers
  • Repaired and updated equipment to conform to company-wide standards

Package Handler (Part-Time)

FedEx
03.2015 - 03.2016
  • Used hand-held scanners and physical logs to accurately track item movements
  • Assembled, sealed and loaded packages into correct trucks
  • Removed jams and unblocked conveyor system to maintain flow of goods
  • Followed verbal and written instructions to properly move and ship products

Education

Associate - Computer Aid Drafting / Graphic Design

Virginia College
Homewood, Al
07.2009

Skills

  • Answering Customer Questions
  • Inbound and Outbound Calling
  • MS Office
  • Professional Relationships
  • Customer Locating
  • Skip Tracing
  • AutoCad
  • Acid Pro Audio Editing
  • DreamWeaver Website Design
  • Adobe Photoshop
  • Workplace safety
  • Field operations
  • Equipment installation
  • Technical support

Timeline

Field Technician IV

Spectrum
02.2024 - Current

Repossession Agent

SFA INC
03.2022 - Current

Repossesion Agent

Connect One Recovery
03.2018 - 03.2022

Cable Repair Tech

Ervin Cable Construction, LLC
01.2016 - 03.2018

Package Handler (Part-Time)

FedEx
03.2015 - 03.2016

Associate - Computer Aid Drafting / Graphic Design

Virginia College

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