Christopher Rivera

• Troubleshot complex technical issues during installation or maintenance visits, providing rapid resolution for minimal downtime of affected systems.
• Enhanced customer satisfaction with timely installations, ensuring optimal functionality of fire alarm systems.
• Upgraded outdated equipment with state-of-the-art technology, enhancing overall system performance and offering clients improved protection capabilities.
• Installed advanced detection devices such as smoke detectors, heat sensors, and manual pull stations in line with industry best practices and established safety standards.

• Fully installed fire alarms and various security devices.
• Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
• Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
• Tested all newly installed fire alarms.
• Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
• Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
• Maintained accurate records of customer service calls and inputted all information into company's database.

• Commissioned new fire alarm systems, installing related hardware and software required by facilities.
• Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
• Communicated effectively with customers, answering questions, and concerns regarding systems.
• Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
• Improved overall efficiency by implementing standardized procedures for installing various types of fire alarm equipment.
• Demonstrated features and functionality of alarm systems to customers.
• Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.

Executed installation tasks for panels, devices, and conduit.

Led team in executing proper installation to comply with standards.

Contributed to safety meetings to advise staff on PPE requirements and compliance.

Executed comprehensive testing of systems and wires before panel termination to optimize time management.

Ensured readiness for final evaluations and approvals.