Christopher Roberts

Copiers Northwest

Yakima, WA

04.2022 - Current

Responded promptly to emergency service requests from clients.
Replaced faulty parts or components following diagrams or blueprints.
Performed troubleshooting on electronic circuits and systems.
Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
Communicated with vendors, upper management, and peers.
Performed routine maintenance on machinery to ensure optimal performance.
Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
Disassembled defective machines for repair or replacement of parts.
Completed all necessary paperwork for service calls in a timely manner.
Provided technical support to customers over the phone and via email.
Diagnosed problems using advanced diagnostic tools such as multimeters, line voltage meters, and power checkers.
Repaired and maintained production machinery in accordance with manufacturer specifications.
Prepared detailed reports documenting service activities performed on each job site.
Collaborated with other technicians to resolve complex issues quickly and efficiently.