CHRISTOPHER ROBERTS
PETERSBURG,US
Summary
Previous Certified Pharmacy Technician with over 20 years of extensive experience in pharmacy operations and medication management. Demonstrates expertise in inventory control, regulatory compliance, and collaborative patient care, ensuring optimal medication delivery and safety. Committed to leveraging skills in a forward-thinking healthcare environment to enhance patient outcomes and streamline pharmacy processes.
Overview
29
29
years of professional experience
Work History
Manufacturing Technician
Civica
Petersburg, VA
12.2025 - Current
- Operated manufacturing equipment to ensure efficient production processes.
- Conducted regular quality checks on finished products for compliance.
- Collaborated with team members to streamline assembly line operations.
CUSTOMER SERVICE AGENT
Maximus
Chester, US
11.2024 - 03.2025
- Provided exceptional customer service by actively listening to client concerns, fostering trust, and enhancing overall satisfaction.
- Resolved customer inquiries effectively, leading to substantial improvements in response times and increased customer retention rates.
- Coordinated with cross-functional teams to streamline communication processes, resulting in faster issue resolution and improved client experiences.
CERTIFIED PHARMACY TECHNICIAN
Southside Regional Medical Center
Petersburg, US
03.2000 - 02.2017
- Verified dosages and measured medications accurately for prescription fulfillment.
- Ensured compliance with state regulations to maintain a safe pharmacy environment.
- Managed drug inventory, including ordering and stock maintenance.
- Prepared IV medications and chemotherapy agents following regulations.
- Delivered medications to nursing stations, OR, and ER departments efficiently.
- Streamlined medication delivery processes, enhancing efficiency and ensuring timely access for patient care across departments.
- Monitored inventory levels and implemented a just-in-time ordering system, reducing waste and ensuring optimal stock availability.
- Collaborated with healthcare teams to provide comprehensive medication management, fostering improved patient outcomes and safety.
PHARMACY TECHNICIAN
Eckerd Pharmacy
05.1997 - 02.2000
- Implemented a new inventory management system, significantly reducing stock discrepancies and enhancing order accuracy.
- Accurately filled prescriptions and managed medication inventory, ensuring compliance with safety standards and enhancing patient trust.
- Provided exceptional customer service by addressing patient inquiries and concerns, fostering a welcoming environment and building rapport.
- Monitored drug interactions and patient histories, facilitating informed consultations with pharmacists to optimize medication safety.
Education
HIGH SCHOOL DIPLOMA -
Prince George High School
Old Dominion University
Skills
- Pharmacy Operations
- Inventory Control
- Data Entry
- Patient Care
- Medication Management
- Regulatory Compliance
- IV Preparation
- Customer Service
References
- Michelle Piercy, Southside Regional Medical Center, mpiercyhall@gmail.com, 8049313679
- Kutanua Jones, Maximus, kutanuaujones@maximus.com, 8042161717
Timeline
Manufacturing Technician
Civica
12.2025 - Current
CUSTOMER SERVICE AGENT
Maximus
11.2024 - 03.2025
CERTIFIED PHARMACY TECHNICIAN
Southside Regional Medical Center
03.2000 - 02.2017
PHARMACY TECHNICIAN
Eckerd Pharmacy
05.1997 - 02.2000
HIGH SCHOOL DIPLOMA -
Prince George High School
Old Dominion University