Christopher Robertson
Winslow,AZ
Summary
Dynamic security professional with extensive experience at GardaWorld Security, excelling in risk assessment and incident management. Proven ability to enhance safety protocols and effectively communicate during high-pressure situations. Expertise in surveillance methodologies and proactive observation ensures a secure environment for staff and visitors alike.
Overview
17
17
years of professional experience
Work History
Lead Security Officer
GardaWorld Security
Winslow, AZ
01.2023 - Current
- Investigated complaints from staff regarding harassment or misconduct within the workplace.
- Inspected doors, windows, locks, alarms, and lighting systems on a regular basis for proper functioning.
- Conducted regular patrols of premises to ensure safety of staff and visitors.
- Monitored CCTV cameras and other surveillance equipment.
- Investigated security breaches, incidents, and suspicious activities.
- Researched best practices in the industry for improving overall security measures.
- Maintained up-to-date records of security logbook entries and reports.
- Developed policies related to safety and security operations.
- Interacted with law enforcement officers when necessary regarding criminal activity, investigations, or arrests.
- Responded quickly and appropriately to any emergencies or threats reported by staff or visitors.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
911 Emergency Dispatcher
City of Winslow
Winslow, AZ
08.2020 - 09.2022
- Received incoming calls from the public and determined the nature of the emergency.
- Identified priority calls based on severity of situation, urgency, or special circumstances.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
- Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
- Maintained contact with field units via radio, providing directions and assistance as needed.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
- Adhered strictly to departmental policies and protocols related to handling emergency communications.
- Assisted departments with special requests for assistance and BOLOs.
Correctional Officer
State of Arizona
Winslow, AZ
06.2008 - 02.2015
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Education
Some College (No Degree) - Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- Proficient in Surveillance Methodologies
- Safety Monitoring Procedures
- Security Threat Analysis
- Site Security Assessment
- Risk Assessment
- Incident Management
- Effective Written Communication
- Proactive Observation
- Expertise in Firearm Safety
- Experienced in Self-Defense Techniques
Timeline
Lead Security Officer
GardaWorld Security
01.2023 - Current
911 Emergency Dispatcher
City of Winslow
08.2020 - 09.2022
Correctional Officer
State of Arizona
06.2008 - 02.2015
Some College (No Degree) - Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
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