Dedicated professional with strong customer service and conflict resolution skills. Proven ability to create welcoming environments and ensure guest satisfaction in high-pressure restaurant settings.
Overview
2
2
years of professional experience
Work History
Host/Cashier/Server Assistant Manager
Casa Mexico
Tullahoma, Tennessee
02.2023 - Current
Welcomed guests and managed seating arrangements in a busy restaurant environment.
Coordinated with kitchen staff to ensure timely food service for patrons.
Monitored dining area to maintain cleanliness and a welcoming atmosphere.
Greeted guests and gathered information to seat groups or place on waitlist.
Provided customers with accurate wait times and monitored waiting list.
Assisted servers in seating guests by escorting them to their tables.
Resolved conflicts between customers when necessary.
Resolved customer service and food-related issues to maintain guest satisfaction.
Accommodated guests with children and special needs to promote comfortable dining experience.
Assisted other departments when needed such as bussing tables or delivering food orders.