Christopher (Kit) Rogers
Lubbock
Summary
Front desk professional with strong organizational and problem-solving skills. Experienced in managing reservations and enhancing guest experiences to drive satisfaction and efficiency. And takes pride in making others feel good and making sure they have the best experience.
Overview
1
1
year of professional experience
Work History
Front Desk Host
Texas Roadhouse
New Braunfels, TX
12.2025 - 05.2026
- Greeted and welcomed guests, ensuring positive first impressions.
- Managed reservation system, optimizing seating arrangements for efficient service.
- Handled guest inquiries and concerns, providing timely and effective resolutions.
- Monitored wait times and managed guest flow, enhancing overall dining experience efficiency.
Front Desk Receptionist
European Wax Center
San Marcos, TX
01.2025 - 05.2025
- Greeted and assisted clients upon arrival, ensuring a welcoming atmosphere.
- Scheduled appointments using booking software to optimize daily operations.
- Managed phone inquiries, providing information about services and promotions.
- Processed payments accurately, handling cash and electronic transactions efficiently.
- Maintained cleanliness and organization of reception area.
Education
Bachelor of Science - Nursing
Texas State University
San Marcos, TX05-2028
Skills
- Scheduling appointments
- Guest relations
- Tactfulness
- Teamwork and collaboration
- Customer service
- Time management
- Organizational skills
- Phone and email etiquette
- Cash handling
- Problem-solving skills
Timeline
Front Desk Host
Texas Roadhouse
12.2025 - 05.2026
Front Desk Receptionist
European Wax Center
01.2025 - 05.2025
Bachelor of Science - Nursing
Texas State University