Christopher Root
Gloucester,VA
Summary
Experienced Service Technician skilled in problem diagnosis, equipment maintenance, and safety inspections. Proven track record in ensuring project quality and adhering to timelines, ready to enhance client satisfaction through exceptional customer service.
Overview
17
17
years of professional experience
Work History
Service Technician
Advanced Construction services
Hampton, Virginia
08.2008 - 07.2025
- Collaborated with team members to ensure project timelines were met.
- Conducted safety inspections of equipment before use.
- Maintained accurate records of service performed and parts used.
- Maintained accurate records of service calls, repairs, and parts used.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Conducted service appointments to diagnose and fix problems.
- Examined previously completed work for accuracy.
- Collaborated with clients to understand needs and preferences.
- Selected materials and fixtures to meet design specifications.
- Inspected work regularly for quality and adherence to standards.
- Resolved client concerns promptly during the remodeling process.
- Installed drywall, framing, insulation, cabinetry, countertops and trim.
- Painted interior walls using quality paints from reputable manufacturers.
- Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
- Laid tile flooring or backsplashes in kitchens and bathrooms following manufacturer instructions.
- Measured and cut materials to fit specific dimensions for remodeling projects.
- Removed old fixtures such as sinks, toilets and bathtubs to replace with new ones.
- Repaired damaged surfaces including drywall, plaster or other wall finishes.
- Applied sealants around windows and doors to prevent air leakage.
- Inspected the project site prior to beginning work in order to identify any potential issues or hazards that need addressing before starting the job.
- Provided advice on design ideas for a variety of home remodeling projects based on customer preferences.
- Assembled built-in furniture such as bookcases or cabinets according to specifications.
- Ensured all tools were properly maintained by cleaning them regularly and performing necessary repairs when needed.
- Plumbed water lines in accordance with local codes and regulations.
- Reported project progress, site problems and labor status to supervisors.
- Delegated duties to employees based on skillset.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated work to staff, setting priorities and goals.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Operated power tools safely and efficiently for cutting, shaping, and finishing wood.
- Collaborated with clients to design personalized solutions that met their needs.
- Installed doors, windows, and flooring to enhance structural integrity and aesthetics.
- Maintained tools and equipment to ensure optimal performance and safety standards.
- Inspected completed work for quality assurance before final approval by clients.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Performed various carpentry duties, including both rough and finish carpentry.
- Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
- Installed drywall sheets onto walls or ceilings using nails or screws.
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
- Installed interior trim work such as baseboards and moldings around windows and doors.
- Repaired or replaced damaged or defective parts using power tools and equipment.
- Repaired or replaced damaged structures or components.
- Fabricated staircases, doors, window frames and other wooden components for buildings.
- Installed cabinets, base cabinets and crown molding.
- Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
- Positioned and installed floor joists, trusses and rafters.
- Installed building windows, trim and cabinetry alone or with assistants to meet job deadlines.
- Conducted inspections, diagnosed problems, took measurements and made necessary adjustments to complete projects according to specifications.
- Cut and installed tile and hardwood flooring for residential and commercial buildings.
- Laid out flooring patterns according to design templates or customer specifications.
- Prepared surfaces by sanding or scraping off old finishes prior to refinishing them.
- Measured, cut, and installed staircase spindles.
- Cut countertops from laminated material following template measurements.
- Laid and stained oak casings and hardwood floors.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Worked independently on projects and tasks within carpentry team.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Measured and marked cut lines on materials using ruler or marking gauge.
- Roughed in door and window frames or subflooring in structures undergoing construction or repair.
- Consistently constructed square and level projects.
- Inspected tiles, wall coverings or woodwork for breakage or damage.
Education
Norwich High School
Norwich, NySkills
- Equipment maintenance
- Safety inspections
- Problem-solving
- Material selection
Timeline
Service Technician
Advanced Construction services
08.2008 - 07.2025
Norwich High School