Christopher Saez
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Net Promoter
Capital One, N.A
12.2018 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Customer Service Representative (Acquirer)
Capital One, N.A
01.2015 - 12.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Reservoir High School
Fulton, MD07.2008
Skills
- Decision-Making
- Customer service skills
- Attention to Detail
- Project Planning
- Banking policies and procedures
- Banking system Knowledge
Timeline
Net Promoter
Capital One, N.A
12.2018 - Current
Customer Service Representative (Acquirer)
Capital One, N.A
01.2015 - 12.2018
High School Diploma -
Reservoir High School