Christopher Salas
Gilbert,AZ
Summary
Accomplished professional with expertise in logistics and customer service, honed at United States Navy. Proven track record in optimizing supply chain processes and enhancing client satisfaction. Skilled in complex problem-solving and superior customer service, driving operational efficiency and growth. Successfully reduced lead times by 20%, ensuring timely delivery and exceptional service.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Service Desk Representative
EOS Fitness
07.2023 - Current
- Facilitated software troubleshooting and executed basic hardware setup for users.
- Recorded service requests and directed complex issues to specialized teams.
- Enhanced knowledge base by systematically updating articles in response to user feedback.
- Delivered first-level technical support to efficiently resolve customer queries and issues.
Owner
Unforgettable Moments LLC
11.2018 - Current
- Developed comprehensive event planning strategies to enhance client satisfaction and operational efficiency.
- Managed vendor relationships, ensuring timely delivery of services and products for events.
- Coordinated logistics for various events, including venue selection, catering, and entertainment arrangements.
- Trained and mentored staff on customer service best practices to improve overall guest experiences.
Personal Trainer
Planet Fitness
05.2022 - 11.2022
- Designed and implemented personalized fitness plans aligned with individual client goals and fitness levels.
- Facilitated one-on-one training sessions to enhance exercise technique proficiency and adherence to safety protocols.
- Guided clients in achieving weight loss and muscle gain objectives through tailored fitness programs.
- Guided clients in understanding nutrition and making healthy lifestyle choices.
- Instructed clients on proper exercise techniques to enhance safety and minimize injury risk during workouts.
- Inspired clients to achieve fitness goals through a positive and supportive approach.
- Guided clients in achieving personal fitness goals by establishing realistic objectives.
- Facilitated customer education on preventive care, nutrition, fitness, stress management, and ergonomics.
Logistics Specialist
United States Navy, USN
11.1991 - 06.1996
- Oversaw logistics operations to guarantee on-time product delivery.
- Oversaw inventory management and tracking processes utilizing advanced ERP systems.
- Optimized supply chain processes to minimize lead times and improve operational efficiency.
- Designed and implemented training materials to enhance onboarding processes for new logistics staff.
- Monitored supply equipment and product inventory levels to ensure optimal availability.
- Managed coordination of incoming and outgoing shipments to ensure adherence to schedules.
- Directed complex project oversight for senior leaders, ensuring timely and cost-effective delivery.
- Facilitated contract negotiations with suppliers to secure advantageous terms.
- Facilitated training and development initiatives for logistics department employees, promoting a culture of growth and continuous learning.
Education
No Degree - Human Nutrition
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZHigh School Diploma - General Studies
Westwood High School
Mesa, AZ05.1991
Skills
Incident reporting
General security
Superior customer service
Physical fitness
Emergency response
Complex Problem-solving
Security screenings
Threat assessment
Crime prevention
Accomplishments
Shore Patrol Operations in San Diego. Accomplished to be the first helsman to dock in Stockholm Sweeden. First Aid and AED Certified
Certification
First Aid and AED Certified
Timeline
Service Desk Representative
EOS Fitness
07.2023 - Current
Personal Trainer
Planet Fitness
05.2022 - 11.2022
Owner
Unforgettable Moments LLC
11.2018 - Current
Logistics Specialist
United States Navy, USN
11.1991 - 06.1996
No Degree - Human Nutrition
Maricopa Community Colleges, South Mountain Community College
High School Diploma - General Studies
Westwood High School