David Lowery
Soddy daisy,TN
Summary
Service desk agent with several years of inside and field experience analyzing and solving challenging it issues. Relentless troubleshooter with persistence and customer service orientation to leave no service problem unsolved. Ambitious go-to person thriving under pressure and empathize with and support stressed-out clients.
Overview
2
2
years of professional experience
Work History
Service Desk Representative
Walmart
Soddy Daisy, TN
08.2022 - 10.2024
- Helped customers return items that are damaged or not to their standards
- Assisted Customers with any money related transactions (bill pay, send money from one location to another, cashing checks
- Assisted associates with any problems they have on register or with their work
Education
High School Diploma -
Soddy Daisy High School
Soddy, TN04-2023
Skills
- Incident Management
- Hardware troubleshooting
- Guest inquiry resolution
- Remote Support
- Training and mentoring
- Account Management
Timeline
Service Desk Representative
Walmart
08.2022 - 10.2024
High School Diploma -
Soddy Daisy High School
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