Christopher Sanchez
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Floor Supervisor
Protos bakery & cafe
West Covina, California
10.2021 - Current
- Ensured compliance with safety regulations and company policies.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Scheduled staff shifts and assigned duties to ensure an efficient workflow.
- Resolved customer complaints in a timely and professional manner.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Bakery lead 2020-2021
- Cafe lead 2019-2020
- Senior sales cafe/ bakery 2019
- Barista/Senior sales 2016-2019
- Cake line specialist 2015-2016
- Baker sales associate 2014-2015
Host
IHOP
South Gate, Ca
03.2007 - 06.2014
- Ensure all customer service standards are being met
- Handle daily end of day sales and prepare the bank deposits
- Manage cash register credit card and cash transactions
- Direct customers as they enter the premises
Education
Bachelor of Science - Mathematics: Option Statistics
California State University of Long Beach
Long Beach, Ca05.2014
High School Diploma -
South East High School
South Gate, Ca06.2007
Skills
- Growth mindset
- Effective listening
- Decisiveness
- Coaching and Feedback
- Team Scheduling
- Conflict Management
- Quality Control
- New employee training
- Performance Reviews
References
Upon Request
Timeline
Floor Supervisor
Protos bakery & cafe
10.2021 - Current
Host
IHOP
03.2007 - 06.2014
Bachelor of Science - Mathematics: Option Statistics
California State University of Long Beach
High School Diploma -
South East High School