SARAH POWELL
Marshall,MI
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
21
21
years of professional experience
Work History
Table Games Floor Supervisor
Firekeepers Casino and Hotel
Battle Creek, MI
04.2013 - Current
- Evaluated employee performance regularly and provided constructive feedback for improvement.
- Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
- Ensured compliance with all applicable gaming regulations and laws.
- Collaborated with management team members to ensure that all policies and procedures were being followed correctly by employees at all times.
- Evaluated dealer performance on a regular basis and provided feedback and coaching when necessary.
- Observed gamblers to identify marking, switching and counting cards.
- Moderated floor disputes to protect business assets and resolve customer service issues.
- Completed day-to-day duties accurately and efficiently.
Kitchen Design and Sales Consultant
Lowes Home Improvement
Haines City, FL
02.2008 - 12.2013
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prepared cost estimates, contracts and technical reports.
- Produced 3D renderings of proposed designs using 20/20 Technologies software.
Architectural Drafter
Custom Home Design
Jackson, MI
04.2004 - 10.2007
- Prepared drawings of architectural plans for buildings and homes.
- Utilized CAD and drafting software to accurately develop technical drawings.
- Exercised knowledge of codes to draft projects.
Education
Track Leadership Program
Firekeepers Casino And Hotel
Battle Creek, MI11-2024
Associate of Applied Science - Computer Aided Drafting And Design
ITT Technical Institute
Fort Wayne, INSkills
- Guest relations
- AutoCAD experience
- 20/20 Technologies experience
- Architectural design
- Blueprint reading
- Geometric dimensioning and tolerancing
- Proposal writing
- Effective Troubleshooting
- Attention to detail
- Decision-making
- Coaching and mentoring
- Conflict resolution
- Processes and procedures
- Continuous learning mindset
- Machine operation
- Product assembly
- Precision soldering
- Growth mindset
Timeline
Table Games Floor Supervisor
Firekeepers Casino and Hotel
04.2013 - Current
Kitchen Design and Sales Consultant
Lowes Home Improvement
02.2008 - 12.2013
Architectural Drafter
Custom Home Design
04.2004 - 10.2007
Track Leadership Program
Firekeepers Casino And Hotel
Associate of Applied Science - Computer Aided Drafting And Design
ITT Technical Institute
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