Overview
Work History
Education
Skills
Certification
Project Highlights
Leadership Management Skills
Timeline
Generic

Christopher Santos

Network Engineer II
Boca Raton,FL

Overview

3
3
years of professional experience
1
1
Certification

Work History

Network Engineer

TRUIST
06.2022 - Current
  • Led comprehensive upgrade of network infrastructure, replacing outdated switches with Cisco 9300 series switches
  • This project included meticulous planning and execution to align with bank’s stringent security and compliance standards.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Enhanced security by implementing firewalls, VPNs, and access control systems.
  • Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware
  • Reduced downtime with proactive monitoring of network devices and rapid troubleshooting
  • Optimized routing protocols to improve data transfer speeds across the organization's network infrastructure

System Administrator

Multi Image Group
08.2022 - 06.2023
  • Oversaw comprehensive data backup strategies and disaster recovery operations to ensure business continuity and data integrity.

IT Support Specialist

Company Name
02.2021 - 08.2022
  • Implemented hardware configurations, software installations, and updates for new employees, ensuring seamless onboarding.
  • Delivered onsite technical support for 400+ employees

Education

Associate of Science in Biology -

Palm Beach State College
Boca Raton, FL

Skills

Proficient in Windows, Mac OS, and Linux environments

Expertise in Layer 2 and Layer 3 networks, LAN, WAN, WLAN, and TCP/IP protocols (IP addressing, subnetting, packet switching, routing, and network troubleshooting)

Experienced with Azure cloud services and infrastructure management

Proficient in Palo Alto firewall configuration and management, Zscaler implementation, Data Loss Prevention (DLP), and comprehensive vulnerability management

Technical Troubleshooting

Network configuration

Network Troubleshooting

Access Control

Risk Assessment

Network Monitoring Tools

Certification

Cisco Certified Network Associate (CCNA) (in progress)

Project Highlights

  • Led the successful upgrade and alignment of network infrastructure to comply with NYDFS standards, enhancing security and compliance.
  • Achieved a 64% reduction in cyber vulnerabilities through proactive management and remediation strategies.
  • Efficiently migrated the main file directory server from Windows Server 2008 to 2022, significantly improving system performance and reliability.

Leadership Management Skills

Provided guidance and mentorship to team members in network and firewall infrastructure projects, fostering a collaborative and growth-oriented environment., Effectively scoped, planned, executed, monitored, and closed out small to medium network and firewall projects, ensuring timely and successful completion., Assisted in developing, implementing, and maintaining documentation, best practices, standards, policies, and procedures to continuously improve network performance, availability, reliability, and security.

Timeline

System Administrator

Multi Image Group
08.2022 - 06.2023

Network Engineer

TRUIST
06.2022 - Current

IT Support Specialist

Company Name
02.2021 - 08.2022

Associate of Science in Biology -

Palm Beach State College
Cisco Certified Network Associate (CCNA) (in progress)

Similar Profiles

CREATE PROFILE
Christopher SantosNetwork Engineer II