CHRISTOPHER "SEAN" DAVIS
Brookland,AR
Summary
Chief Technology Officer with extensive experience in technology operations and client strategy for assistive-technology organizations. Expertise in Microsoft 365, Azure, and cybersecurity management, delivering customized solutions for diverse clients while ensuring robust security measures and operational efficiency.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Chief Technology Officer
Gray Matters Alliance
Saint Charles, MO
02.2024 - Current
- Led technology operations and client technology strategy for assistive-technology organization, optimizing solutions for 100+ clients.
- Managed Microsoft 365 Administration, Microsoft Entra, Azure, Defender, and Exchange, along with Google Workspace administration.
- Create and maintain Conditional Access policies, monitor resulting security alerts, and respond to security events.
- Administer Hexnode UEM for Apple environments; hold Hexnode iOS Specialist and macOS Specialist certifications and JAMF Pro certification.
- Supported internal iOS engineering team with QA, performance metrics, application testing, defect identification, and JIRA ticket management to enhance product quality.
- Participate in QA/testing of internally developed iOS and Android applications and new web-based infrastructure.
- Provide client and case-manager support for assistive and smart-home technology, including Xander Karin, Eufy Security, Ring Security, Etecx eBrief, and other products.
- Manage LTE connectivity and associated Verizon data costs, including the Verizon Modem Business Program and recurring equipment connection checks.
- Engineered customized Raspberry Pi/HomeKit solutions, enabling connectivity for devices not natively compatible with Apple Home.
Emergency Management Officer
Craighead County Emergency Management
Jonesboro, AR
01.2009 - Current
- Conducted risk analysis and managed emergency-management risks to enhance response planning and implementation with government and partner agencies.
- Maintained understanding of local, state, and federal emergency-response requirements to ensure compliance and effective coordination.
- Developed and maintained emergency management plans and procedures for the county.
- Coordinated emergency response drills and training sessions for local agencies.
- Assisted in community outreach programs to educate residents on disaster preparedness.
FEMA PIO / Instructor / HazMat SpecialistLogistics
Federal Emergency Management Agency (FEMA)
United States
08.2008 - 02.2025
- Apply federal emergency management, public information, hazmat, logistics, and instructional skills to strengthen preparedness and response.
- Led workshops on disaster response and recovery strategies.
- Created training materials for emergency preparedness courses.
- Review and update lesson plans to support student learning and resolve performance gaps.
- Worked with community organizations to expand outreach efforts.
Client Experience / Inside Sales
Publishing Concepts
Dallas, TX
02.2022 - 01.2024
- Collaborated with clients remotely to identify and address specific needs, enhancing overall client satisfaction.
- Managed client accounts and maintained CRM records to ensure accurate client information and effective communication expectations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Team Lead Manager / Backroom Supervisor
Sam's Club
Jonesboro, AR
01.2015 - 01.2022
Firefighter
Craighead County Rural Fire Services
Jonesboro, AR
01.2009 - 01.2022
Conductor / Engineer
Union Pacific Railroad
Little Rock, AR
01.2003 - 01.2013
Education
Fire Science
Arkansas Fire Academy
Criminal Justice
Arkansas Law Enforcement Training Academy
Center for Domestic Preparedness
CBRNE / Instructor / HazMat / PIO
Skills
- Cybersecurity management
- Microsoft 365 administration
- Microsoft 365 and Azure
- Entra and Defender
- Hexnode and JAMF UEM solutions
- Apple enterprise solutions
- Software quality management
- Jira project management
- Google Workspace administration
- IT strategy
- Technology Strategy
- Client engagement strategy
Personal Information
Title: CHIEF TECHNOLOGY OFFICER | IT & CYBERSECURITY LEADERSHIP
Certification
Hexnode UEM Certified iOS Specialist Hexnode UEM Certified macOS Specialist JAMF Pro Certified FEMA Certified National Instructor Federal PIO Training, CBRNE / HazMat / Incident Command Training General Class Amateur Radio Operator K5UPR | 20+ Years Certified Fire Fighter / First Responder Certified Law Enforcement Officer
Accomplishments
- Improved organizational Microsoft Security Score by more than 40% through security-control implementation and ongoing management.
- Led the migration of all managed Apple devices from JAMF Pro to Hexnode UEM, coordinating enrollment with clients and case managers.
- Personally support 100+ clients and serve as the organization's primary 24/7 technology support resource.
- Designed Microsoft security foundations using P1/P3 licensing and Conditional Access policies; developed Raspberry Pi/HomeKit solutions for customized client technology needs.
PROFESSIONAL DIFFERENTIATOR
Combines executive technology leadership and cybersecurity with extensive emergency-management, public-safety, communications, instructional, and mission-critical operational experience.
Timeline
Chief Technology Officer
Gray Matters Alliance
02.2024 - Current
Client Experience / Inside Sales
Publishing Concepts
02.2022 - 01.2024
Team Lead Manager / Backroom Supervisor
Sam's Club
01.2015 - 01.2022
Emergency Management Officer
Craighead County Emergency Management
01.2009 - Current
Firefighter
Craighead County Rural Fire Services
01.2009 - 01.2022
FEMA PIO / Instructor / HazMat SpecialistLogistics
Federal Emergency Management Agency (FEMA)
08.2008 - 02.2025
Conductor / Engineer
Union Pacific Railroad
01.2003 - 01.2013
Fire Science
Arkansas Fire Academy
Criminal Justice
Arkansas Law Enforcement Training Academy
Center for Domestic Preparedness
CBRNE / Instructor / HazMat / PIO