Christopher Shelton
Indianapolis,IN
Summary
Accomplished Supervisor/Food and Beverage Manager at Levy Restaurants, adept in operations management and customer service. Excelled in staff development, enhancing team productivity, and elevating customer satisfaction. Skilled in inventory control and employee motivation, my leadership significantly improved departmental efficiency and service quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor/Food and Beverage Manager
Levy Restaurants
Indianapolis, IN
11.2019 - 11.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Server
Aramark
Indianapolis, IN
04.2017 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Political Science And Government
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Inventory control
- Staff development
- Team building
- Operations management
- Quality control
- Employee development
Certification
Levy Keys to the Future Management Certification
Timeline
Supervisor/Food and Beverage Manager
Levy Restaurants
11.2019 - 11.2024
Server
Aramark
04.2017 - 09.2022
No Degree - Political Science And Government
Indiana University, Purdue University Indianapolis