Christopher Sierra
Palm Bay,FL
Summary
Results-oriented achiever with a track record of exceeding targets and driving success in fast-paced environments. Combining strategic thinking with hands-on experience, consistently delivering impactful solutions that enhance organizational performance. Proven ability to identify opportunities and implement effective strategies, adept at navigating complex challenges and achieving desired outcomes.
Overview
4
4
years of professional experience
Work History
Technician
ENC Air & Heat
03.2020 - 01.2024
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Built and maintained customer relationships by understanding operations and instilling confidence
- Disassembled machines in order to diagnose faults and replace defective components accordingly
- Assisted customers with installation, setup and training for new machines
- Instructed customers on safe and proper use of equipment
Shift Leader
Jeremiah's Italian Ice
07.2022 - 09.2023
- Managed daily operations of shift, including scheduling staff members, delegating tasks, and resolving customer complaints
- Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift
- Trained new employees in job duties, safety procedures, and company policies
- Held team members accountable during shift by effectively coaching to improve performance
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL12-2026
ASSOCIATE'S DEGREE -
Eastern Florida State College
Palm Bay, FL05.2024
Skills
- Customer service
- Time management
- Sales
- Shift management
- Basic math
- Cash handling
- Conflict Resolution
- Training and Development
- Teamwork Abilities
- Critical Thinking
- Problem Solving
- Multitasking Abilities
- HVAC system maintenance
- System installation
Awards
- Cambridge Diploma
- National Society of Leadership and Success
Timeline
Shift Leader
Jeremiah's Italian Ice
07.2022 - 09.2023
Technician
ENC Air & Heat
03.2020 - 01.2024
Bachelor of Science - Health Sciences
University of Central Florida
ASSOCIATE'S DEGREE -
Eastern Florida State College
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