Christopher Simono
BRIGHTON,Colorado
Summary
I spearheaded System Operations Control at Frontier Airlines, enhancing team performance and collaboration. My strategic planning and organizational development skills significantly improved operational efficiency and employee engagement. I fostered a culture of continuous improvement and cross-functional collaboration, significantly boosting morale and operational success.
Overview
23
23
years of professional experience
Work History
Director, System Operations Control
Frontier Airlines
10.2022 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Organize, process, and guide the operation and airport stations to maintain a safe and effective airline network.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on each flight and the operation as a whole.
- Ensuring the SOC operates efficiently by identifying and nurturing high-potential employees and continuously developing tools and processes to guarantee success.
- Fostering support and enthusiasm for the ongoing improvement of departmental operations by endorsing a shared company vision and providing leadership, direction, and policy guidance to the entire SOC.
Senior System Operations Control Manager
Frontier Airlines
03.2015 - 10.2022
- Direct coordination with the Director of SOC and collaboration with all departments within SOC.
- Implementation of operational plans and accountability for day-to-day operations' command and control structure. In addition, the basic role of the Director of SOC is required.
- Additional tasks are involved after interior growth within SOC, along with consultation and support due to operational needs.
- Focus on team building skills to manage complexity or irregular operations and the need for additional coordination based on departmental needs.
Dispatcher / System Operations Control Manager
Frontier Airlines
03.2011 - 07.2015
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Trained for and performed competency checks as a Dispatcher. After which, was offered an open SOCM position after restructuring.
- SOCM allowed for furthering overall aviation knowledge, sharpening management skills, and improving overall communication processes.
- Daily responsibilities include aircraft routing, ATC coordination, company reporting and notifications, troubleshooting, and problem-solving of operational situations.
- Responsible for the communication between departments within the SOC and played a pivotal role in the command and control structure within Frontier Airlines.
- Communication restructure allowed the collaboration between departments to reach common goals, recognize operational issues, and determine the resolution of operational issues with coordination from additional management.
Operations Supervisor
Frontier Airlines
08.2009 - 03.2011
Operations Lead
Midwest Airlines
09.2008 - 08.2009
Dispatcher
Midwest Airlines
10.2007 - 09.2008
Load Planner
Midwest Airlines
08.2006 - 07.2007
Operations Agent
Midwest Airlines
08.2005 - 07.2006
Ramp Agent
Midwest Airlines
03.2002 - 08.2005
Education
Aircraft Dispatch Certification -
Sheffield School of Aeronautics
Fort Lauderdale, FL09.2007
High School Diploma -
Pius XI High School
Milwaukee, WI06.2000
Skills
- Strategic Planning
- Operations Management
- Organizational Development
- Project Coordination
Timeline
Director, System Operations Control
Frontier Airlines
10.2022 - Current
Senior System Operations Control Manager
Frontier Airlines
03.2015 - 10.2022
Dispatcher / System Operations Control Manager
Frontier Airlines
03.2011 - 07.2015
Operations Supervisor
Frontier Airlines
08.2009 - 03.2011
Operations Lead
Midwest Airlines
09.2008 - 08.2009
Dispatcher
Midwest Airlines
10.2007 - 09.2008
Load Planner
Midwest Airlines
08.2006 - 07.2007
Operations Agent
Midwest Airlines
08.2005 - 07.2006
Ramp Agent
Midwest Airlines
03.2002 - 08.2005
Aircraft Dispatch Certification -
Sheffield School of Aeronautics
High School Diploma -
Pius XI High School
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