Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christopher Skirvin

Lexington,IN

Summary

Detailed E-Commerce Manager with 4 years of hands-on experience overseeing online sales. Performance-oriented Sales Leader offering exceptional record of achievement over 10+ years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant Store Manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

E-Commerce Manager

Kroger
12.2020 - Current
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented systems and procedures to increase sales.
  • Built relationships with customers and community to establish long-term business growth.

Fuel Station Manager

Kroger
03.2019 - 12.2020
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Order supplies, and make schedules for the dept.

Bakery Manager

Jay C Food Store
05.2018 - 03.2019
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Maintained and controlled inventory of baked goods.
  • Maintained cleanliness and hygiene in bakery premises.

Bakery Manager

Jay C Food Store
08.2015 - 05.2018
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Maintained and controlled inventory of baked goods.
  • Maintained cleanliness and hygiene in bakery premises.

Deli/Bakery Clerk

Jay C Food Store
06.2010 - 08.2015
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Education

High School Diploma -

Madison Consolidated High School
Madison, IN
05.2010

Skills

  • Training Junior Team Members
  • Salesforce Software
  • Customer Order Management
  • Service Quality
  • Lead Identification and Generation
  • Bagging Items
  • Employee Engagement
  • Action Planning
  • Safety Measures
  • Critical Thinking

Accomplishments

  • Supervised team of 24 staff members.
  • Was Jay C Food Store 1st and 2nd Bakery lead.
  • Opened and Maintained a Great Fuel Station in Sellersburg Indiana.
  • Opened the first Fuel Station in 7 year for Jay C Food store.

Certification

  • First Aid/CPR Certified
  • Class C Certified

Timeline

E-Commerce Manager

Kroger
12.2020 - Current

Fuel Station Manager

Kroger
03.2019 - 12.2020

Bakery Manager

Jay C Food Store
05.2018 - 03.2019

Bakery Manager

Jay C Food Store
08.2015 - 05.2018

Deli/Bakery Clerk

Jay C Food Store
06.2010 - 08.2015

High School Diploma -

Madison Consolidated High School

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Christopher Skirvin