CHRISTOPHER SLOAN
Charlotte,North Carolina
Summary
Dynamic leader with a proven track record at The Exchange Pizza Depot, adept at conflict resolution and analytical thinking. Excelled in managing high-stress environments, spearheading customer satisfaction initiatives, and mentoring teams for peak performance. Demonstrated adaptability and creative problem-solving, significantly enhancing operational efficiency. Driven medical scribe successful at following physicians closely and documenting assessments, results and treatment plans. Reliable and focused professional with several years of experience and strong desire to make positive impact on facility operations.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Medical Scribe
Scribe America
San Francisco
08.2024 - 11.2024
- Documented patient histories and examination findings during medical visits.
- Assisted healthcare providers with real-time note-taking in electronic health records.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
Assistant Manager
THE EXCHANGE PIZZA DEPOT
Matthews, NORTH CAROLINA
03.2022 - 08.2023
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Coached and mentored new employees on company policies and procedures.
- Oversaw daily financial transactions and managed cash flow to support profitability.
- Provided guidance and support to junior staff members during challenging situations.
Life Guard
AQUATECH
Charlotte, NORTH CAROLINA
05.2021 - 08.2021
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
- Developed strong working relationships with other employees and general public.
- Conducted pool opening and closing duties.
- Remained calm and poised during periods of stress or when dealing with difficult people.
- Administered CPR, first aid, AED when necessary.
Education
Neuroscience - Pre-Med in Neuroscience
University of Alabama
Tuscaloosa, Alabama05.2027
Skills
- Managing high stress environments
- Conflict resolution
- Analytical thinking
- Adaptability and flexibility
- Creative thinking
- Problem-solving abilities
Certification
PCEP Python Certification
Timeline
Medical Scribe
Scribe America
08.2024 - 11.2024
Assistant Manager
THE EXCHANGE PIZZA DEPOT
03.2022 - 08.2023
Life Guard
AQUATECH
05.2021 - 08.2021
Neuroscience - Pre-Med in Neuroscience
University of Alabama