Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Christopher Small

Maplesville,AL

Summary

Proven multitasker and quick learner, I excelled at Valle Grande Mexican Grill, enhancing customer satisfaction and team performance. Skilled in time management and attention to detail, I significantly reduced order errors and improved service efficiency. My proactive approach and ability to anticipate guest needs underscore my commitment to excellence and positive team dynamics.

Overview

3
3
years of professional experience

Work History

Waiter

Valle Grande Mexican Grill
07.2024 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Promoted specials or upsold items to increase average check amount.

To-Go Server

Valle Grande Mexican Grill
07.2023 - 07.2024
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.

Busboy

Valle Grande Mexican Grill
05.2022 - 07.2023
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Education

High School Diploma -

Maplesville High School
Maplesville, AL
05.2023

Skills

  • Strong multitasking
  • Time management
  • Attention to detail
  • Decision-making
  • Quick Learner
  • Highly Motivated

Timeline

Waiter

Valle Grande Mexican Grill
07.2024 - Current

To-Go Server

Valle Grande Mexican Grill
07.2023 - 07.2024

Busboy

Valle Grande Mexican Grill
05.2022 - 07.2023

High School Diploma -

Maplesville High School

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Christopher Small