Results-driven professional with over 12 years of experience in the heavy-duty truck and trailer industry. Expertise in customer service, process efficiency, and creative problem-solving. Demonstrated ability to meet customer demands while maximizing profit margins. Proven history of loyalty and advancement in business leadership and team building.
Overview
13
13
years of professional experience
Work History
Manager, Distribution Center
Tidewater Fleet Supply / TNT Parts Inc.
Savannah, USA
01.2022 - Current
Manage the hiring, training, and development for distribution center and driver teams.
Collaborate with sales and service teams across all Tidewater/TNT locations to ensure accurate orders and timely fulfillment.
Track KPIs and analyze warehouse performance to implement continuous improvement strategies.
Coordinate efforts with regional supply chain manager to optimize operations.
Engage with suppliers to guarantee purchase order fulfillment and pricing accuracy.
Communicate with accounts payable to verify supplier invoice accuracy.
Restructure warehouse layout to enhance efficiency and adapt to operational needs.
Inside/Outside Sales Representative
Tidewater Fleet Supply / TNT Parts Inc.
01.2016 - 01.2022
Cultivated commercial client accounts through site visits and tailored technical support, enhancing client relationships.
Surpassed sales targets by effectively upselling, conducting targeted follow-ups, and collaborating across departments.
Provided expert advice on parts compatibility and repairs to fleet managers and service shops.
Negotiated pricing and delivery schedules with national vendors for inventory purchases.
Processed special orders and dealer transfers by leveraging vendor networks for urgent requests.
Ensured real-time stock accuracy, optimizing purchasing strategies and reducing dead inventory.
Inventory Control Specialist
Tidewater Fleet Supply / TNT Parts Inc.
01.2013 - 01.2015
Conducted cycle counts and reconciled variances, ensuring inventory accuracy across multiple locations, which supported informed decision-making.
Identified stock shortages, overages, and usage trends, assisting purchasing to optimize inventory levels and reduce excess stock.
Supported inventory audits, improving operational efficiency and ensuring compliance with industry standards.
Maintained a clean and organized warehouse environment by following established handling protocols.