Christopher Sodaria
Summary
Detail-oriented operations manager with a strong background in safety compliance and staff training. Successful in overseeing station operations and ensuring adherence to safety regulations, contributing to improved operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Station Operations Manager
United Airlines
Harlingen, Texas
04.2023 - Current
- Managed daily station operations, enhancing flight handling efficiency.
- Oversaw compliance with safety and security regulations at the station.
- Trained new employees on operational procedures and customer service standards, ensuring adherence to quality service expectations.
- Monitored staff operations for compliance with administrative policies, safety rules, contracts, and FAA regulations, maintaining operational integrity.
Ramp Supervisor
Frontier Airlines
Phoenix, Arizona
02.2020 - 04.2023
- Supervised ramp operations, enhancing timely aircraft servicing.
- Coordinated baggage loading and unloading, optimizing aircraft turnaround.
- Trained staff on safety protocols and operational procedures, fostering a compliant work environment.
Ramp supervisor/lead agent/ramp agent
Swissport Ground Handling
Phoenix, Arizona
09.2017 - 02.2020
- Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
- Supervised ramp operations, facilitating timely aircraft turnaround.
- Oversaw coordination with flight crews for loading and unloading cargo safely.
- Coordinated baggage handling and freight loading procedures to optimize workflow.
- Monitored daily ramp staff activities, ensuring task completion and operational efficiency.
Education
High School Diploma -
North Canyon High School
Phoenix, AZ05-2011
Skills
- Operations management
- Flight operations
- Ramp management
- Safety compliance
- Operational efficiency
- Staff training
- Time management
- Customer service
Languages
English
Full Professional
Spanish
Limited
Certification
- Certified pushback driver (trainer)
- Ground security coordinator (GSC)
- Station operations
- Jet bridge certified (trainer)
- Ticket Counter operations (trainer)
- Gate operations (trainer)
- Ramp operations (trainer)
- Complaint resolution official (CRO)
- Baggage service official (BSO)
- Station training coordinator (STC)
Timeline
Station Operations Manager
United Airlines
04.2023 - Current
Ramp Supervisor
Frontier Airlines
02.2020 - 04.2023
Ramp supervisor/lead agent/ramp agent
Swissport Ground Handling
09.2017 - 02.2020
High School Diploma -
North Canyon High School